การให้คะแนนและบทวิจารณ์โดยรวม Sheraton® Princess Kaiulani Waikiki Beach

Like everything but the elevators. They were slow and crowded most of our stay.

Nice location. Close to the beach and dining.

I felt like i was staying at a truck stop.

ok

Staff and room attendants

Everything was great! Affordable and close to beach and all that Waikiki Beach offers!

Overall great as always, staff if top notch. Room is clean, bed and pillows are comfy and shower is divine. 4th time at SPK and will go again. Only drawback is of course that resort fee that adds zero value, like none. Toilet paper and Kleenex are very cheap. Would not hesitate to recommend to anyone.

エレベーターが遅い

If you book this hotel through hotels.com, you better call and make sure you actually have a room. last thing anyone wants is to check in and find out that they dont have a room for you because their system (or whoever) overbooked their rooms and “because you bought your reservation through a 3rd party” they didnt “see the reservation”. I want to point point put that ive never had an issue booking through hotels.com until now so im going to assume this is through the fault of Princess Kaiulani Hotel. Its a shame, ive been a loyal customer to this hotel for over a decade because of the location of the hotel. I will never book with them again.

エレベーターが混みすぎでした

Lovely open property. Good nightly entertainment. Friendly staff, great happy hour and good food. Very convenient location.

The hotel is older but in a great location and has been well maintained. Beach, shops & restaurants are all close by. We were a little frustrated trying to pay with travel cards as their process is to hold payment plus $1 on check in and then charge on check out. Travel cards don’t allow for this and we just wanted to pay but they were also holding the extra funds for the full stay. We didn’t have this problem at any of the other 3 places we stayed in Hawaii.

Renovated rooms are great. No elevators in parking structure was a negative. Location is great. Views are an added value.

Great experience.

We had another amazing experience here. Staff was friendly and professional.

I liked the Clean rooms, great staff, walk 2 min to the beach. I didn’t like the extra fee I had to pay plus parking. Almost $100 more per day. also Landry machines need to be updated or better kept

Elevator issues for third year in a row, according to employees. I was in the 25th floor with an ocean view, all I heard were my neighbors. A lot of trouble sleeping at night and staying asleep because of sound. The only reason it gets three stars is cuz employees were great and location was too.

I was very satisfied with my stay in the Hotel. Except that there no had a complementary service for drink coffe or water in the Lobby. On other hotels they have it. Thanks

Wine spilled on the bed and I reported it almost immediately. Staff responded immediately and did a very professional cleaning and response. They reassured me and made me feel better about my mishap that I caused. Service with a smile, beginning to end!

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