การให้คะแนนและบทวิจารณ์โดยรวม Sheraton Montazah Hotel

The hotel maintains a clean and professional environment with friendly and attentive staff. Notably, it offers 24/7 security. We have had exceptional experiences with several staff members, including Shaimaa (room service), Klear (customer service), Aymen (reception), and Christen (cafeteria). We also had positive interactions with managers Aymen Zen. Overall, our experience was highly enjoyable.

I enjoyed my stay at this hotel

It ıs very old property need renovation

Close to the beach, convenient location on the corniche.

Good friend, friendly

Everything is perfect except the noise ..im in 10th floor and it's like im in the first floor . Location is really good ..opposite almontazah park and front of the Mediterranean.

This hotel is perched perfectly amidst some wonderful sights waiting to be explored! Brimming with cleanliness and orderliness, it's a cozy little haven. Plus, its lovely staff are eager to shower you with the warmest hospitality!

We really enjoyed our stay in the hotel, great service and wonderful staff, thank you so much

Hello

Luxury stay 😁

Horrible stay, the neighboring room smoked and all of it would enter our room, the entire floor was non smoking but it did not matter. I woke up not being able to breathe due to asthma at 4 am. Then the neighbors were also blasting music from 4 to 6 am. I also felt like I had been transported to a 1980 hotel as nothing had been renovated since then it seemed,

They were renovating and it was noisy

Good value for the money. All staff were impeccable and prompt with every request :) Room service was also good with many delicious choices. It was pleasurable to stay at the Sheraton and we will return. Thank you :)

Warm hospitality, excellent location , reasonable prices and professional staff always smiling and welcoming you , view was wonderful from the room . Thank you

Beautiful view of the Mediterranean Sea.

Very bad at check in, room was poor, smelly and the staff was not professional

I got denied service upon arrival and now they will not give me refund.

The entrance of the hotel is very beautiful, however, once in the room it is very small, fixtures are dated, glass is chipped and metal is rusty and really not good, finishing is poor, needs updating and not a 5 star, rooms are more like 3 star. Air con is also very poor and very old, once turned on it had water dripping out onto the floor and was not very cool. They provide complimentary slippers however, only one pair for a two person room. Flooring in the room is chipped, old and very poor quality. I have lots of pictures which i will be sending to Sheraton in my complaint about the hotel. It was sold as a sea view room however was more of a side view and not a full sea view, also the balcony was so small there was barely enough room for one person to stand on it, no space for a chair to sit and enjoy the sea. Also gaps at the top of the balcony door so big that you can see light coming through it. Glass shelves in the bathroom had large chips, shower rails were rusty, gaps in the ceiling tiles in the bathroom, also TV kept disconnection from the internet every few minutes. Breakfast was ok and a good variety, however, there were no glasses and many dishes in the buffet were empty. we had to ask for a glass for fruit juice and the waiter put out 4 glasses which were immediately gone leaving it empty again. The tables next to ours was piled with empty plates and half eaten food from the previous occupants, this was like this for the full half an hour we sat there.

Amazing stay

Great service, friendly staff and breathtaking view