Our go-to hotel when visiting Victoria. We stay there 3 or 4 times a year and they never disappoint. Front desk, housekeeping and courtesy van drivers are always great. Clive’s Bar is great for a night cap as well!

Great older hotel in the heart of downtown ! Wonderful staff, nespresso and water letter and mini frig in room . Enjoying Our Stay and exploring Victoria

All great

Starting to show it's age. Rooms haven't been updated in years. We've gone a few times and honestly it keeps getting dirtier or should I say a lack of care. Front desk seemed little unprofessional. I guess you get what ypu pay for. Honestly this is our last time staying here.

Very helpful and friendly staff, always keen to help and give useful advice. The room was well equipped and quite spacious. The food and cocktails in both bars/restaurants were lovely, highly recommend, with a good choice and selection. The hotel was situated in a good location and within walking distance of all local attractions.

Beautiful hotel with very friendly staffs

It was so nice to be close to downtown. The substitute air conditioner/ fans worked ok but it was only June.

We didn’t use the restaurant because of our itinerary, and there is a very good Starbucks just down the street. Great location for walking to shopping, museums, restaurants. We had an issue with the toilet that was promptly fixed. Great staff!

convenient location. Clean room. Good pool amenities. Will definitely visit again

Perfect place to stay, walking distance to shopping, places to eat and drink, highly recommend

Great location in the downtown Victoria area. Walking distance to lots of restaurants, and shopping. The room was large, clean, and very well maintained. The Front desk staff were excellent.

Very large room, conveniently located, very friendly staff. Older hotel but clean, and everything is working fine.

Great hotel centrally located. Would return.

Traveling with kids, we had wonderful time here. Highly recommended.

Everything is good. The only reason I gave 4 star is the wait time for lifts are long. The breakfast booking is not easy to get, a little weird response from the staff. Rest all are good.

Wonderful shuttle service.

Book early will help to get the room easily.

Perfect location for walking to many of Victoria’s restaurants, shops and to enjoy beautiful views of the harbour. Has convenient self parking for a fee. Clive’s lounge is a nice place to unwind at the end of the day. All the staff we met were professional, helpful and nice.

The staff and service was truly exceptional in each interaction I had. They were frien

The price was high for older rooms and limited amenities. Fee for everything including a third person, parking and no breakfast.