การให้คะแนนและบทวิจารณ์โดยรวม Comfort Inn Wethersfield - Hartford

They are remodeling and hopefully things will be better next year

Area around the building is unkept. Tall weeds with the shrubs.

I stayed here with my two daughters on Father’s Day. I’m an over the road Trucker….. and felt they was offering a fair price for the stay…. The terrible thing about this place to be concise was nothing in there at work me and the kids get dressed for the pool. Ask the front desk with the pool at they told me the pool was closed. When we got to our room, the TV wasn’t working and they gave me multiple excuses about it one time they told me oh that’s just how it is. The reception is bad here another time when we came back from going somewhere else to go swimming at a pool. I asked him did you fix my TV they lied to me and say yes, we fixed it but when I went up in the room, the TV was the same. It still wasn’t working not to mention when we first went into the room there was barely tissue left on the roll. I called and asked for more they once again lied and said the guy that’s coming to fix the tv will also bring the tissue…..so now here I am stuck in this room with my two little girls with no tissue nor nor working tv. I finally went…… never mind I’ll get the point by now. I’m tired of talking about this raggedy place.

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Not much to like a run down condition hotel

Dirty

Staff was NOT it. No toilet paper or soap in the rooms . Housekeeping walked in without knocking . Room stinks like cigarettes .. wouldn’t come back

Breakfast wasn’t ready until after 6:30 am. Pool not open at all-said maintenance-no sign of anyone doing any….stains all over our room rug…..would not recommend to anyone 👎👎

I booked a reservation at this hotel and when we arrived they said they had cancelled our reservation and room without ANY notice! What is the point of a reservation if you give the room away??!!! Absolutely deplorable.

It was dirty and we refusedto stay and we could not get our prepayment back. We stayed elsewhere

I liked nothing about my stay at this Comfort Inn. It was dirty, in desperate need of repair, and had to request toilet paper, soap, shampoo and Kleenex b/c there were none in the room when we checked in. Shower curtain was falling out of the wall, 3rd floor elevator call panel was duck taped into the wall. 3rd floor vending room and ice machine room had water all over the floor. Told front desk about it and there was still no action by the time we checked out the following morning. Breakfast room was dark and gloomy and was not a suitable place to eat. Requested a room receipt upon checkout and was told paid in advance to Expedia and they had emailed my receipt to me. Still no receipt received. I will not use Expedia for booking again.

The room was clean. However they didn't check the room to see if we needed anything. When we asked the front desk for some toilet paper, we were told the store room was locked and to go to the store and get some. I did tell the front desk what happen as we were checking out. They showed me the key in the drawer and said they will talk to him. We travel to CT frequently and we will be not staying here again.

Pool closed, tv remote not working, no hot water during our first night , gym equipment was not working . Nice staff but hotel leaves a lot to be desired

No phone in the room, the carpet had stain of the floor. Some one was trying to come through the ajoining door. Pillows way to soft. They really need to update the overall hotel.

Room and air condition unit dirty and not cleaned in some time

"Dirty" is the most applicable word to describe this place. The hallway and room carpets needs to be steam-cleaned...twice; the parking lot, sidewalks, stairwells, lobby area and entrance ways look as if they haven't been cleaned in weeks; and the pool was shut down over six months ago by the local health department and hasn't opened since. On top of the dirtiness, the service staff seemed indifferent at best. We had to remind the front desk that they advertised a change of bed linen and towels after the third night. We twice had to ask for extra toilet paper, and when we arrived, there was no soap in the bathroom; and when we asked to exchange some bills for quarters to use in their guest laundry machines, they had a total of two quarters at the front desk and suggested we go over to the adjacent convenience store to get what we needed! As if that weren't enough, the front desk was reluctant to switch us to another room when we complained that there was a puddle of water under our sink. Instead, we wound up having to place a couple of towels on the floor to keep the water from spreading. It's almost as if the management is going out of its way to discourage guests from staying here.

The room smelled like stale cigarrettes. We had to ask for towles. The vending machines didn't work. Our room key didn't work half the time.

No room service and bathroom not maintain shower faucet not work and running water continue. Not recommended this property to go.

Room was clean and spacious, very comfortable. Breakfast area difficult to navigate for guests with low vision.

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