สะอาดดีครับ โดยรวมโอเคมาก

Der Aufenthalt war insgesamt in Ordnung, allerdings war der Service an der Rezeption erneut enttäuschend. Leider ist dies nicht das erste Mal, dass wir mit unfreundlichem und wenig zuvorkommendem Personal an der Rezeption zu tun haben. Für ein Hotel dieser Kategorie sollte ein freundlicher und professioneller Empfang selbstverständlich sein. Außerdem sind die Zimmerpreise im Vergleich zu früher deutlich gestiegen, während gleichzeitig einige Leistungen weggefallen sind. Früher erhielten wir bei derselben Zimmerkategorie beispielsweise einen Obstkorb zur Begrüßung, was inzwischen nicht mehr der Fall ist. Es ist schade zu sehen, dass die Preise steigen, der Service jedoch eher abnimmt.

An amazing experience with wonderful staff. Really enjoyed my stay. Specifically Emma was wonderful.

Fantastic hotel. Beautiful rooms and the staff were lovely. Excellent transport links nearby.

Beautiful. Spa fantastic Staff helpful Mini bar refilled Only comments is air con didn’t work but they gave me another room in to sleep in at 2am when couldn’t tolerate heat anymore and they waved city fees. No milk with tea/coffee strange. Also a savoury nibble in room alongside drinks would be nice addition We found it disappointing the lobby bar closed at 10pm and LP bar at 11.30pm. I know lots of guests also felt same wanting a late night drink in the lobby. Sweet table in lobby nice however popcorn/pretsels or something savoury would be nice

Exceptionelt hotel, fremragende morgenmad og enormt hjælpsomt team.

Hermoso Hotel, preciosa vista y excelente desayuno y servicio un verdadero hotel de 5 estrellas y le pondría gran turismo también los felicito

O Hotel Lausanne Palace é maravilhoso e com certeza voltarei a me hospedar nele! Adoramos o quarto e o banheiro. nosso quarto tinha uma vista maravilhosa para o lago! Nossa estadia foi especial!

Beautiful hotel with great location in Lausanne ! Plus a wonderful spa ! Nice Restaurants ! Spacious rooms! And most of all best staff ever !

We did not have breakfast at the hotel.

Great location. Luxury amenities with very friendly staff

Excellent room was offered an upgrade, staff was courteous and very accommodating!

An outstanding place with customer care as priority. Thank you

Perfekter Aufenthalt mit perfektem Service.

Spa super Chambre super

Wunderschönes Zimmer, sensationeller Service

Hermoso hotel y muy buena hubicacion

Views and service

La habitación excelente, el personal muy cordial, muy limpio todo el hotem

We were given an upgrade to a suite as it was our wedding anniversary, which was a lovely gesture and much appreciated. The suite was huge and beautiful, with a balcony giving fabulous views across the city.