The facilities are pretty clean and nice but the reservation told me they had breakfast included and when I went to go get breakfast, they embarrassed me and let me know that I need to go get a voucher from the front desk that I had to pay an extra $22 to get the breakfast I also went to the pool and there were no towels so when I went to the front desk asking for a towel, dripping, wet, freezing cold he would not give me one on spot and steady made me go all the way to my room and wait there to receive a towel. I didn’t agree with that and that just wasn’t OK to me, but as far as service goes, they could do a lot better. The ice machine was old and raggedy. I couldn’t even fill up a bucket, but for the most part the rooms were clean. I didn’t have conditioner in my shower and had to ask that after I had already got in & went to wash my hair and I quickly realize there was no conditioner so I don’t know that they are cleaning, stocking and refilling as they’re supposed to. Paying for the parking, paying for the breakfast, than holding $100 for a fee is a little much to me.