Very good even it’s busy but workers were professional.

Breakfast was okay

Needs a bit of work and TLC

Breakfast was good

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Novotel is always my go to hotels in Suva and Nadi. They are convenient, the staff are awesome in all the areas of the hotel. They also provide free breakfast with accommodation.. Vinaka for hosting. From Guest Robert Steele

good hotel great staff and ideal location

Nice hospitality and fro staff

It was overall good

The staff were very friendly, helpful and professional. The grounds are beautiful and well maintained with great views of the mountains and the sleeping giant. The hotel is close to the city center and only 10 minutes or so from the airport. However, be careful with the so-called official taxi-drivers. They refuse anyone with credit cards and will try to rob you blind if you ask to use foreign currency, quoting a rate at least twice as much as normal. The good news is that I found out there are Uber operators that quote a fair price at the going rate. The one I used, Nathan, was wonderful- friendly, helpful, and professional, like the Novotel Hotel Nadi staff. The hotel is definitely worth a stay.

great location and service

Room spotless! Staff wonderful! A wonderful hotel. Big rooms and a beautiful view.

Nice and convenient , easy access to every thing, helpful staff , clean quite old but nice place to stay with family

I stayed at Novotel Nadi and was disappointed with the standard room. The bathroom was poorly maintained and the beds were very old and uncomfortable, clearly needing replacement. Ironically, the landscaping around the property is far better maintained than the standard rooms, which highlights where attention is lacking. The front desk receptionist was welcoming, helpful, and friendly. However, dinner service was very poor. We waited about 15 minutes to be greeted and seated even though the restaurant was not busy. After ordering, we waited close to 40 minutes with no food and no drinks served, despite having ordered drinks. Customers should not be left sitting that long without either food or drinks, especially during dinner service when the restaurant was clearly manageable. The location is excellent and very close to Nadi Airport, making it convenient for late arrivals or early departures, but overall the room condition and restaurant service need serious improvement.

Great staff

Everything was perfect!

We did last minute booking and it was fantastic

Facilities are old. Room with stale smell and damp. AC/bathroom ventilation Fans are loud, but you have to keep them on, so sleep is greatly disturbed. Staff were in good manner but working in low efficiency.

Ok property, it was not clean though. The toilet in our room had crap stains in the basin.

I checked into Novotel Nadi on the evening of Thursday 18/12 this was my second stay with them for the week as I was overnighting on my way out of the country. At Reception I was met by a lovely lady (Named Loata) who promptly and professionally checked me in. I had a different room than the stay I had the week before and It was in a bit better condition, AC worked better as well as the ceiling fan. I went for dinner and had the NZ T-bone steak, which was okay possibly a little overcooked or had been in the freezer a tad long but was still not the worst. The staff were friendly and professional. On check out the next morning, the staff were prompt and quickly found a taxi for me to get to the airport. Overall my stay was short but Novotel Nadi was able to accommodate my needs. I hope to return to Fiji again next September or October (26) and will include a couple of nights back at Novotel Nadi