Disappointed. Although staff were polite and friendly, service was slow at reception and bar. Sent a request and received a reply in wrong guest name. Requested bed was not ready. Amenity kit was not there. A shower cap was found next to shoe polishing kit. Slippers still had plastic tag. Not a five star hotel service.

Das grosszügige Frühstück

All good.

I thoroughly enjoyed it; it was truly exceptional.

super god morgen mad og med fin betjening, altid med et smil

Hotel maravilhoso, café da manhã excelente, com muitas opções. Staff muito atencioso. Localização ótima. Limpeza nota 10. Vista nota 10. Chuveiro bem forte e quente. Achei ótimo que a parte do sanitário fica separado do chuveiro por meio de porta, facilitando o uso por duas pessoas. Simplesmente amei.

Perfect stay, rooms are great. Also loved the sauna and pool area

Helt topp hotell, bortsett fra mas om oppgraderinger på e-post flere ganger før oppholdet.

Superfint hotell och bra service. Perfekt läge och smidig parkering.

Städningen och servicenivån på hotellet är godkänt. Inget fel men skulle kunna bli bättre. Det som dock utmärker på ett positivt sätt är frukosten och dess personal. Fräsch och bra utbud av olika saker. Dessutom väldigt serviceinriktat personal och alltid med ett leende.

The receeptionist was able to change our room with no fuss. Lovely clean room

Helheden

A lovely hotel in an excellent location.

First room was to hot and the hotel staff could not fix the cooling system so we had to move to another room after a very hot night. The last night that we were there was the festival of lights and one of the entrances to the hotel parking was blocked off so I had to go around the hotel (About 1 Kilometer) it took me 90 minutes. A heads up on this from the hotel staff would have been nice. The restaurant was great food and great service, but the overall experience was mediocre at best.

Modernt. Rent och fräscht. Serviceminded personal. Trevlig bar. Trevlig poolavdelning. Bodde i familjesvit. Skönt med layout så det blev som två sovrum, dock bara en fåtölj att sitta i. Vi fick sitta i sängarna. Bra läge nära S-Bahn och museum.

Great hotel and the all the staff are amazing

Mkt bra

Super Hotel, super Café wo man bis tief in die Nacht sitzen kann, super Service, super Ambiente… einfach nur 5 Sterne!

Breakfast lacked options. Bar was great, though the music was a little loud

Central location, really lovely staff and great room.