The front desk staff were awesome, everyone that we came across was, actually. The only negative is the constant harassment outside. I am 100% empathetic, I love everyone but when you have guests paying $200 plus a night, they shouldn't feel nervous walking in front of the building. They shouldn't be asked for a cigarette or money every 5 minutes. Make an effort to have your business more welcoming, please. Y

Room and hotel was great! My son and I enjoyed our stay and had a great view to boot! I recommend maybe having some coffee available for guests in the check in area. That is always a nice touch in my opinion.

Once we got inside our room, we were welcomed with nice window outlooking downtown. Bed is clean and tidy, we love how we had options between soft and firm pillows. Optional bathrobes to be used without extra charge. And parking was easy and free. We were worried at first if we needed to pay but its only pre- authorized and they’ll give it back once you check out the hotel. We love how it is underground secured parking lots especially being in Downtown. We’ll definitely come back!

Other than the cost for parking, our stay was very good.

overall nice hotel, central location, friendly staff, great amenities with pool/hot tub and gym. hotel looks quite old and needs some maintenance though

For a 3 1/2 star hotel, it was exactly what you would want it to be-- clean, comfortable and convenient. The staff were very helpful, I had a mini-fridge that wasn't working very well and they sent up maintenance immediately to change it out. Appreciated that! A couple of tradeoffs were that there was no bottles of water or other extras in the room, no soap provided in the bathroom, nothing beyond the basics of shampoo, conditioner, body wash. It's been a long time since i've stayed somewhere that doesn't provide these types of things as the default so I made a supply run next door to shoppers drugmart. Having CHOP steakhouse inhouse was also very convenient, however, they don't provide room service for breakfast which is the time you are usually in greatest need for this type of service. I would stay here again, I would just be a little more prepared next time.

Absolutely love come here

Amazing stay!

Pretty clean indoors but addict tweakers right outside main doors doing their thing. $30 night for on-site prkng, staff failed to mention mall prkng only $10 night right across street. Also failed to mention all the extra resort/eco and other fees + taxes. So instead of $330 for 2 nights got charged $450 SURPRISE !!!

Room was clean, check in was easy

It was a good stay overall, the bathroom drain/vent were dirty. Construction around the hotel was brutal but that isn’t their fault.

Great location, super friendly staff.

We stay here frequently for events. Always happy with our stay.

Always stay when we come to Edmonton for events.

Room was clean but very hot. The air conditioning didn’t work well. Great location if you’re going to Roger’s stadium. Parking was very expensive.

Enjoyed the stay! Everything downtown was nice and close to the Hotel

Perfect location for events at Roger’s. Quick 10 min walking distance. Lots of restaurants in walking distance. Nice clean and comfortable hotel with underground parking for a fee

初日にバス・トイレ部分の扉が固く，閉じ込められてしまい，2日目に部屋の変更を依頼しました．その時も快く変更してくださいました．カナダに滞在中，快適に過ごすことができました．

Alexandra and Emmett were super helpful at the reception desk. Stellar customer service. I got upgraded and got a very nice room, I really enjoyed my stay.

Went for the long weekend with my family. Thr kids enjoyed the pool for many hours. The room was nice, and being on a higher floor, the view was great. Enjoyed having restaurants nearby too.