Location is far from SM Novella station. I think it’ll help if hotel can help on how to use tram from the station to the hotel.

Ficamos apenas duas noites, café da manhã estava bom, a limpeza normal.

Gute Lage, schönes geräumiges Zimmer, sehr kurzes Frühstücksbuffet und sehr freundlicher Empfang.

O Café da manhã era maravilhoso, quarto confortável. A equipe de funcionários excelente. Recomendo o hotel.

The room and bathroom were spotless and BEAUTIFUL!! The breakfast was delicious and had a wide variety of choices. The staff was very pleasant and helpful.

Wunderbar!

A good option to stay not too far from the city centre but not spot in the middle. Getting the feeling the hotel is taken care of and it stands for plenty. Breakfast had some ups and downs like prosciutto and fresh croissants but coffee not worthy it's name, lucky replacements existed.

Hotel un poco apartado del centro pero perfecto para visitar Florencia con tranquilidad. En 15-20min a pie se llega al Duomo. El edificio es muy bonito, habitaciones bien cuidadas, ascensor un poco lento, pero funcionaba bien. Desayuno muy variado y de calidad muy buena. La zona es tranquila y con multitud de restaurantes de mucha más calidad que en el centro, sin tanto turisteo

Conveniently located for exploring the city.

Clean, Excellent customer service and breakfast

If staying in Florence, you HAVE TO stay here! So convenient to the sites, yet just off the beaten path so it’s quiet. The T2 tram stop is right out front of the hotel. Takes you to SMN train station in 5 minutes for your day trips and takes 20 min to get directly to the airport. The staff is amazingly friendly and helpful. Dimitri was so kind and helpful during our entire stay. He’s a gem! Breakfast in the lobby starts the day out just right. Lastly, if you’re lucky, Maggie the golden retriever might be laying in the lobby. So sweet and gentle. Gives the place a homey feel. Can’t say enough great things about this hotel!

Nice hotel, front desk was amazing & helpful .

Es un hotel de calidad media pero la noche es muy cara para lo que es aunque la accesibilidad y cercanía a las atracciones es muy buena

Great with 5th floor room with a balcony! The breakfast room was very warm, unpleasant. With Limited choice. Good location.

Nice property. Neat and clean great staff

I recently stayed at this hotel, and unfortunately, my experience was far from satisfactory. Upon arrival, I was greeted by two dogs at the entrance, which gave a poor first impression. The lobby and entrance area were noticeably dirty and unkempt. The condition of my room was equally disappointing. It was very outdated, with worn-out furniture and decor that seemed decades old. The cleanliness of the room was questionable, adding to my discomfort. Additionally, the shower door would only close halfway, causing water to spill out onto the bathroom floor, which was both inconvenient and hazardous. Overall, I was very dissatisfied with my stay, especially considering the price we paid. I would not recommend this hotel to others unless significant improvements are made.

Mycket hjälpsam och trevlig personal. Läget var perfekt. Nära sevärdheterna men ändå i ett lugnt område. Frukosten var under all kritik. Torrt bröd och inte mycket att välja bland. Dock bra desserter, men inget man äter på morgonen. Tycker hotellet passar mer som 3 stjärnigt. Men personal får 5 stjärnor.

NULLA DI 4 STELLE

Bello e comodo a due passi dal centro

The hotel staff was very friendly. The room was pretty dated but clean. The location was very quiet.