The place had everything that we needed.

I wasn’t overly impressed with this hotel. The location is close to amenities and it has a secure parking garage which I appreciated especially given the downtown location. The bed wasn’t comfortable, We ordered room service.The food we ordered was lukewarm and very bland. The hotel accepts pets but it’s in a terrible location if travelling with a dog. There are no grassy areas close to the hotel. Riverside Park is a great location nearby but dogs aren’t allowed.

Electric charger availability was not acceptable. With the popularity of electric vehicles having only one charger available on the premises is poor customer service. There were 3 cars in the electric vehicles parking area. We had to share 1 charger. There is a 4 hour limit notice but if the others guests do not follow the rules you cannot charge your car. Please consider increasing chargers.

All the staff members were excellent

Great location with update

Every Employee helpful and very nice

2 night stay to visit family

Clean room

Perfectly uneventful stay

Staff were friendly and knowledgeable. Location was great.

Checked in and first room was not finished being made up. Switched to another room. Staff was very accommodating. When booking with Expedia was unaware the pool was closed which was disappointing as this was part of the reason the property was selected. Price of room high for amenities offered.

Room was fine except for small, round sink installed in bathroom. Did not like local traffic noise and obnoxious people in the neighbourhood swearing and fighting. Staff were helpful and courteous. Why do your toilets use so much water? Very wasteful. Standard toilets use 6 litres, yours about 20 litres.

Easy comfortable stay

Great hotel right downtown. Clean and comfortable rooms. Check in was easy, friendly staff and Cordo Restaurant was delicious.

Room was clean and comfortable

Nice room, friendly staff. Came for work conference and they’re so quick and clean. Once our water ran out on table it was filled within minutes! Food was amazing at conference.

Clean updated room and lovely staff

The staff are all wonderful. Everything is super clean, beds are comfortable! The restaurant is incredible, Tim is the best!

Friendly staff, clean comfortable room!

My room was very clean and nice and quite. This hotel is my favorites in kamloops. The staff are so professional but so friendly