การให้คะแนนและบทวิจารณ์โดยรวม Grand Hotel Excelsior Vittoria

Food and staff great

If you stay in Sorrento this is the best place to stay.

Was sick and could not come but hotel would not let me move my dates and kept all of my money

All we expected and more - perfect example of you get what you pay for

wonderful!!

Super décoration de Noël 🎅 et le service top

We loved our stay, service was top notch. Our room had one of the best views.

Verty nice hotel with excellent service

Wonderful in every respect!

Elegant hotel with fantastic staff and a lovely pool area. The private elevator to the beach is Wow!

Great service. Location and ambiance. Highly recommended

Beautiful hotel centrally located

Everything was perfect!

The Grand Hotel Excelsior Vittoria is set in a fabulous location in the centre of Sorrento. It's very peaceful, surrounded by parkland and fabulous views over the bay toward Vesuvio. The interior is pristine, very clean and beautifully decorated with many interesting antiques and artefacts. Staff are excellent - very polite, efficient and confident. Food & drinks are delightful. Overall, this is a fabulous hotel.

We slid into Sorrento late afternoon just to stay for a day before we were to check into our hotel in Positano. Driving into the hotel through their private entranceway was impressive and the hotel itself is very large and beautiful. Upon arriving, the woman in the check in desk instantly upgraded our room and we were shown to a beautiful room with its own balcony overlooking the ocean. The room and rest of hotel exudes old school charm and elegance. As we just had gotten married we wanted to have wedding photos taken at the hotel and in surrounding Sorrento. The extremely, and I really can't stress this enough, compassionate and professional concierge staff had a photographer ready within an hour and continuously helped us with dinner reservations and other things. The staff, including Mauro and Francesco were some of the best I have ever seen. They even managed to have my camera (which I forgot) delivered to my hotel in Positano. We can not thank them enough. The only area that we felt needs improvement was the pool. Considering the great location of the hotel it was sad to see that the pool is not adjacent to the cliffs with an ocean view. Also staff at the pool bar said that it was not possible to order fruit at the pool, which seems odd for a 5 star hotel. After voicing our disappointment, they changed their mind and we were allowed to order a fruit platter. This was a strange inconsistency considering how we felt that the rest of the staff were willing to move mountains

The service is exquisite.

Loved the stay. Great location, beautiful building and room, staff were very helpful and friendly. Pleasant stay.

Marvellous hotel in a great setting in the middle of Sorrento

Fantastic Hotel, fantastic staff and the views - wow. Get a room with sea view - gorgeous. Highly highly recommended....

One of the most beautiful hotels I have ever been to. And the staff is very nice and helpful. We shall come back again. Thanks.