Loved loved everything. The staff were great. The room was great and walking distance to the Sistine Chapel

30 seconds walk to St Marks Square

Chambre envahie de puces de lit. Pas dormir. Dû menacer de porter plainte via mes photos pour être remboursée et partir ailleurs! Nuit gâchée, j'espère que je n'en ai pas ramené chez moi je suis dégoûtée

The hotel is a great location but unfortunately it is a place to be endured rather than enjoyed. The room was incredibly hot and the bathroom very smelly with no window to air it. I asked reception to turn down the heating but it didn't change. The last straw was a couple talking about bed bugs at reception. We found another 3 star hotel with friendly staff, a kettle in the room, and a great, fresh buffet breakfast. We couldn't get a refund for any of the nights but it was worth it.

Bon hotel très bien situé, idéal Il faisait chaud dans la chambre Petit déjeuner correct

Where do we start?

Staff especially dining and room are very clean and attentivel.

The room was not properly maintained. There was a broken piece of wood with a nail in it, which could have caused injury. Fortunately, I noticed it in time and did not step on it.

Me encanto la estancia una habitacion muy linda y elegante , estoy seguro que volvere....

This was one of the worst hotel experiences we’ve ever had. The staff were extremely rude and unprofessional. When we arrived, I politely asked to see the room before check-in because I had read reviews mentioning bed bugs, and I have allergies. The young man at the front desk responded very rudely, saying, “If you have allergies, stay home! I’m not here to show rooms — this is what it is. If you don’t like it, go to the Hilton!” His attitude was completely unacceptable. All the staff were impolite, and the whole place smelled bad and felt damp — both the lobby and the room. The bathroom was unusable; when my husband took a shower, water spilled all over the floor since there was no curtain or glass divider, leaving the toilet area soaking wet. That probably explains the damp smell everywhere. Our triple room had a sofa bed that was broken, dirty, and so uncomfortable it couldn’t be used. Breakfast was terrible — very poor quality and little variety. Overall, I would never recommend this hotel to anyone.

Muy pocas opciones en el desayuno

Se podría mejorar el aspecto de la habitación, se ve antigua

Chambre (appartement de vacances) spacieuse, mais ayant besoin d'un rafraichissement évident tant dans les peintures que dans le mobilier (structure du lit d'appoint cassée, cache tringles rideaux cassée, certains crochets de maintien des rideaux manquants). Surprenant de ne pas être logé à l'hôtel, mais dans un bâtiment annexe, ou l'entrée se trouve sous un porche qui n'est pas du tout rassurant la nuit. Petit déjeuner copieux. Personnel accueillant.

Charming hotel very close to San Marco Square. The look is antique/classic but well preserved and clean. Bed was a bit hard but aside from that, it was a nice and convenient establishment. Service was good, although we had to put up with other tourists in front of us asking a hundred questions to the front desk attendant lol. Not the hotel's fault obviously.

A great hotel Location Location Location.

Fantastic hotel in a great location. So elegant in the heart of the city.

Nous avions réservé cet hôtel car on m’avait dit du bien. Hors en arrivant on nous a envoyé dans un autre hôtel !

La habitacion cuando llegamos aunque estaba limpia tenia basura de los huespedes anteriores, como que se les paso llevarsela, el personal de recepcion no son tan atentos estaban platicado cuando llegue y tardaron como 10 minutos en atenderme para el check in, aparte no encontraban la reservacion. el cuarto que nos dieron no estaba en sus instalaciones como que tienen convenio con otro hotel, porque el desayuno tampoco era en sus instalaciones

Old building but good location

sehr "sparsames" Frühstücksangebot