I recently stayed at the Grand Hotel Tijuana and had a great experience overall. The room was very clean and offered a beautiful view overlooking the golf course, which made the stay even more relaxing. The pool area was excellent. I spent time there with my son and we really enjoyed it. The cabanas were clean, well-maintained, and added a nice touch to the experience. Service by the pool was outstanding, and the prices were very reasonable, which is always a plus. The food was also great, and what really stood out was the service. The staff and servers made us feel comfortable and genuinely welcomed throughout our stay. I would definitely recommend this hotel to anyone visiting Tijuana, whether you’re traveling with family or just looking for a relaxing getaway.

Old

I had Booked a king bed and they gave me a double

The tower bar was great

The breakfast in this hotel in what you like are delicious. I get to enjoy it every time. I’m there visit The Restaurant with very good people as well as room service. I wanna be spoiled.

En General el Hotel luce bien, la atencion es excelente El Restaurant buena atencion igual que el Bar. el cuarto muy bien todo en orden y limpio. En General todo estuvo bien.

I recently had the pleasure of staying at Grand Hotel Tijuana, and it was an outstanding experience from start to finish. The hotel offers a perfect blend of comfort, elegance, and convenience. The rooms were spacious, clean, and beautifully maintained, with stunning views that really elevated the stay. The staff was incredibly professional, attentive, and always willing to go the extra mile to ensure everything was perfect. One of the highlights was the hotel’s amenities—the pool area was relaxing, and the on-site dining options were excellent, offering a great variety of delicious meals. The location is also ideal, making it easy to access key areas in Tijuana. Overall, my experience was exceptional. I highly recommend Grand Hotel Tijuana to anyone looking for a comfortable and high-quality stay. I will definitely be returning in the future!

En general muy bien

Clean room

Ok

Si

I Love the location of this hotel, the staff is very professional. It is my #1 hotel in Tijuana.

Everything was great

Uno de los mejores lugares para hospedarse en Tijuana

Great service people are very helpful nice and clean

Best hotel in Tijuana. Staff is amazing. Pool and jacuzzi super clean!

Servicios del hotel exelente y Buen ambiente con la varidad de musica los cantantes igualmente exelente. Ya he estado otras veces y seguire regresando.

The staff just want to get you in and out. The pictures looks way better than the actual product. I like the fast check and check out I just had more expectation. Overall 3 stars

The worst the most worst hotel I stay in Tijuana very bad customer service till the rooms. Everything terrible I will never recommend any person to stay in this hotel they scam you they charge you overcharge for nothing. I can’t even bring a guest they charge for it this is unbelievable. I never had this experience in Tijuana before I visit every month with no problems. All the hotels very welcome this hotel. It’s very very bad. Please don’t go there. If you are American they just try to take your money. They see us as ATM m this is very very bad when I get to my room there is no hairdryer there is no towels I keep calling and till I went down, ask him for towels and a hairdryer. They brought it up to me, of course cause you have to tip them, which is always I do, but there is no customer service very bad. the rooms are terrible that bathroom old cracks. The water is low slow. The AC is terrible every time I talk to them. Yes we’re gonna fix it. They don’t fix nothing. They don’t want to change the room. It’s terrible. I’m sad that I really was excited for this hotel for first time because it was saying it’s a five star but it’s not. I’m sorry I don’t gonna give even one star if there is less than one star, I will put it.

Room was clean and comfortable with great views. Staff was overly helpful and nice.