I was very hesitant to stay here after reading the reviews, but since our reservation was non-refundable, we decided to give it a chance. We checked the beds carefully upon arrival and didn’t find any signs of bed bugs. However, on the morning of our last day, we woke up to find our garbage bag torn open and trash scattered all over the kitchen floor. It appeared that something had chewed through the bag overnight, which made us very concerned that there may have been a rodent in the room. We immediately reported it to the hotel staff, and they came to inspect the room and took photos for the hotel manager.
Traveling with two young children, this was a very upsetting and stressful experience. While not everyone may have the same experience, I hope the hotel takes this issue seriously and improves its cleanliness and pest control.