Honestly I have never had a better travel experience with a hotel. When you start here, you are family. Every person who works here is helpful, fun, kind and accommodating. Pre-trip communication with Cleo was informative and helpful. She offered wonderful suggestions and helped with any reservations I needed. Prior to arrival, I received an email requesting my pillow choice so that I could be as comfortable as possible. The rooms and bathrooms are spacious, clean and very comfortable. Breakfast has many options and the gentleman making eggs is fabulous. He’s engaging, fun and cooks whatever you like to perfection. Susanna is your breakfast guide. She will give you Dutch lessons and even gave me a neck and shoulder massage my last morning. I want to return to Amsterdam just so I can stay here again. All of this and more for a very reasonable price.