Le Personnel fait le maximum pour que nous passions un très bon séjour, on ne peux que les féliciter de leur générosité et amabilité.

Definitely not a 4-star hotel by Western standards. Don’t be misled by the photos or reviews—expect closer to 2-star. The hotel was not clean, and the food quality was poor. Both my husband and son became seriously ill with stomach issues after eating at the hotel and spent much of our vacation in the room or at the hospital. The Wi-Fi only worked reliably in the room, the bathroom door lock was broken, and the children’s beds in the family room were extremely small and uncomfortable for a 10-year-old. Buffet options were limited, flies were present around the food area, and the pool had black debris floating in it. There was no indoor area for relaxation or children’s entertainment, and the restaurant was uncomfortably hot due to weak air conditioning. Guests are also charged for lost towel or room cards. The most upsetting incident happened on the morning of our departure. My daughter wanted to take a peach before our flight, but staff refused because breakfast was due to open 15 minutes later. She was shocked and cried because of the way she was treated. Reception later provided breakfast boxes, but most of the food was unsuitable as we were still recovering. Most staff were friendly and warm. The one outstanding aspect of our stay was the hotel doctor. He was available free of charge, spent considerable time caring for my son, and showed genuine professionalism, kindness, and attention. We are truly grateful for the care he provided during a very difficult situation.

Tout était parfait et de plus nous avons eu une attention particulière qui nous a vraiment touché ! Merci à toute l’équipe

The resort is fine for quick stay but the quality of the food and reception staff are not helpful and they are very judgmental. Amenities require great maintenance

Kamer was schoon, personeel was vriendelijk. Wel vond ik het eten zelf wat minder het ontbijt is een lopend buffet maar was elke dag hetzelfde avond eten verschilde wel

Le meilleur spot pour pratiquer le wing foil

Lovely grounds and pools. Dining room is good. The rooms are a little worn and feel tired. Staff were all brilliant.

Rent och snyggt. Trevlig personal. God mat- Precis som vi ville ha det en vecka.

Everything is good

Everyone was wonderful and kind. The service was excellent, and the staff were professional and friendly. The reception staff, restaurant staff, snack hut attendants, pool supervisors, and housekeeping team were all very kind and worked diligently, always making sure everything was exactly as we wanted. The hotel taxi service was also great. All the services and staff at the hotel were respectful, friendly, and carried out their work with great professionalism. The rooms were clean, and the food was varied and good. It was a wonderful week for me and my family.

Debite premesse: siamo stati nel giro di 10 notti in 5 Resort diversi, questo per differenziare nella location, nel cibo e nel confort offerto! Di qui il 1mo consiglio: differenziare! Bene devo dire che tutte le strutture sono risultate valide, non vi e' dunque un "vincitore" in assoluto ma semplici dettagli, a volte centrati a volte meno! Veniamo alla struttura in questione: il Mercure, la 1ma del ns viaggio a Hurghada! Gran bella location, cibo di 1ma qualità, la camera pur se datata e' risultata comoda ed ha un buon rapporto qualità/prezzo!Certamente consiglio in ispecie se si prende una buona offerta!Un Grazie a tutto lo staff! Nel cuore portiamo il sorriso dei camerieri! Certo la mancia è dovuta ✈️🤗

Le site. Extérieurs très bien entretenus. Mobilier de plage super avec intimité. Plage avec coraux

Fantastic

friendly staff, very clean resort including the gardens. Excellent food! The beach and the sea are spectacular! On the beach, next to the resort there is a very good windsurf & snorkel & scuba diving activity!

Old resort but nice location

후루가다를 즐기기에 완벽합니다..전망도 좋고 객실과 리조트가 아름답습니다. 다시 후루가다 를 방 문한다면 꼭 다시 가고싶습니다..모든분들케 추천합니다

all good

Amr and Hesham , working in Reception, are very professional and respectful . The staff was

Hotel calme, bien entretenu. Prix convenable. Personnel tres agréable ! Une piscine chauffée. Plage privée propre. Large choix au buffet, je n'ai pas eu la tourista :) Manque à mon gout un peu d'animation le soir.

Quarto espaçoso, café da manhã variado, boas opções de lazer.