Denis is a total Bro

La habitación súper amplia con un olor delicioso. La comida y el servicio súper bien!

Absolutely amazing! From the breakfast to the room, to the service- 5 stars!

Everything was amazing! Loved the hotel, the rooftop, the breakfast, everything!

Perfect hotel

Exceptional service from the concierge and reception staff. Stayed at many 5 star hotels, the level of service is another level in this hotel. Super friendly, helpful and professional staff. A big thank you to Konstantin, Paula, Lucas and Azahara. You made our trip to Madrid very special and memorable. Stunning design and decor in the common areas and the room. Very clean also . Excellent food. We enjoyed our stay so much, that we extended it.

Best check in and hotel experience I’ve ever had. The staff is absolutely dynamite and treat you like they absolutely adore you. Would definitely stay again and again and again. Room was absolutely beautiful and the club lounge and breakfast was amazing as well. The perfect hotel.

An amazing experience in itself. Madrid is a wonderful city. But this hotel made the experience even better. We stayed at suite red level or what should be in the US club level. The amenities and services that it included are amazing and plenty. The Hotel looks and feels new, elegant and yet modern. They have pretty good gym facilities. But the star are the employees. Such great attention to detail. They seem to really enjoy imaging your trip special and unforgettable. Best hotel experience.

Beautiful and nice hotel

Loved everything about my stay. The experience was wonderful—everyone was kind, welcoming, and attentive.

Sehr freundliches Personal, sauberes Zimmer und tolle Lage.

Great Hotel

This hotel really goes out of their way to provide service. Location is great for walking everywhere is Madrid. This is one hotel that I would return to. Their restaurant is excellent and beautiful. The Thai massage was incredible. Our laundry was done perfectly. I loved this hotel.

We had a great time at this hotel, everyone was so nice and helpful. We are going back there! <3

Superbe établissement avec un parc et jardin en plein coeur de Madrid - de l arrivée au départ acceuil gentillesse et compétence de tout le personnel sont au rdv- merci a Alejandra - Merci pour les 4 jours avec vous. gracias hasta pronto Hilda + Philippe . PARIS.

Pet friendly hotel that has great amenities and service. One bedroom suite is well designed and perfect for us with two dogs - one being a German shepherd. Worth paying for the red level for the additional breakfast options and tapas snack with the wine and cava included.

Fabulous location with close proximity to the Opera House, Palace and Gran Via (shopping). Wonderful staff, super comfortable rooms with fabulous black out curtains- slept like a baby! At night- hopped up to the 7th floor rooftop bar for an evening snack and drink with a wonderful view of the palace and opera house. Highly recommend!

O café da manhã é muito bom, o ar condicionado é bem barrulhento, mas o serviço prestado é maravilhoso.

From the moment we arrived we were looked after and made to feel very welcome. All the staff were attentive, efficient and thoroughly professional. No hesitation in returning to this hotel.

No spa