From the minute we arrived, the staff was helpful and friendly. We were able to store our bags and check in a few hours early. The room was gorgeous and had a mini bar in the room with plenty of options for tea and coffee. The bathroom was clean with all amenities of soap, shampoo, heated towels,bathrobe and slippers. Within a 5 min walk from the subway station. And right on the water. Beautiful views. The hotel also has a work out fitness room and an outdoor pool and spa. They have a sister hotel across the road you can also utilize. Staff will give you a city pass for free transportation. HIGHLY recommend and would stay here again.

Very close to the metro making this a great base. Expensive breakfast is not worth it in my opinion

Large room and bathroom

Tolle Zimmer & top Lage

Very surprised how nice it would be. A Rick Steve’s suggestion.

Excellent séjour. L'emplacement de l'hôtel est top et le personnel est aux petits soins. Vive l'hospitalité Suisse.

All good

The room we stayed in was impeccably clean. It was well designed and was very well appointed. My only complaint would be that we were staying on the top floor and the room had low ceilings so there were many times that my husband (who is 6 feet tall) hit his head. My other complaint is that the parking garage was a bit inconvenient. There was a stairwell leading to the main property but there was water accumulating at the exit of the garage so we had to navigate not falling into a puddle and carrying our bags up the stairs. The pool was nice. The restaurant was delicious and had excellent service despite being understaffed. The location of the hotel was excellent being right by the waterfront. We were very close to the boat launch—which was lovely. The Hotel staff was very friendly and kind.

beautiful view of the lake

One of the best hotels I have stayed at. Everything was perfect, spotless and very welcoming. The pool beds are so lovely and comfortable. The staff were really sweet and the young man that checked us in was very accommodating and friendly. I can’t wait to return!

Beautiful historic hotel. Very comfortable and the receptionist was so helpful. The hotel is a series of four buildings. The upper building where I was is up a series of outside steps. When booking, you may want to request the lower building. The room was larger than you would expect of an older building.

Love the location. Pretty building with modern amenities. Easy access to public transportation.

It was all good

This was such a charming hotel. Right across the street from the lake. Beautiful views, friendly staff, safe area. Close to the metro. We loved our stay and would definitely book there again.

Very good

Room was excellent. Staff are excellent. Location was excellent. Food was great but expensive compared to USA, but that seemed to be the case throughout Lausanne.

This was am amazing hotel in a fabulous location, my only criticism is the cost of breakfast per person - the highest we have ever paid per person anywhere in the world! No other dining options around.

Very nice

Personnel aux petits soins et hôtel impeccable

Great hotel at a great location! I highly recommend this place for a relaxing vacation.