Check in was fast and easy. No problems at all.

The hotel was very nice, clean and well maintained. Our only problem was the 2 boilers went out around 11:00 pm leaving us with no hot water in the morning. Very unfortunate on our first day of vacation.

This hotel was ten thumbs up👍 Nice shuttle driver from airport, friendly receptionist, forgot toothbrush..still no charge😊, clean upscale room, but what made it even best yet was the free breakfast that had all the regulars & more…hot food looked and tasted fresh off the grill, more than the average toppings for waffles, oatmeal and cereal, and bananas that were yellow, not browning! Oh, yes, best of all…soft, tasty scones😋. No, I’m not a Hampton plant, just a retired corporate CS rep that knows quality when I experience it! Give everyone at this location a bonus from the driver to the kitchen help!

Staff is awesome and hotel is conveniently located close to Starfire sports complex and Southcenter mall.

Excellent service great shuttle service.

Really good nice and clean

Very nice and clean hotel. I landed at 12am though, and the hotel would not offer to pick me up because it was after hour apparently but overall I’m happy with my stay.

Didn’t like my noisy neighbor but not hotel fault

Check in guy was nice and very helpful; rooms were comfy and clean.

Negatives: Bed was uncomfortably hard and we also had someone banging at our door past midnight… not the best night of sleep. Additionally, disappointed that the pool and hot-tub were drained. Positives: Friendly staff and a clean room!

Comfortable,clean

Star has been very helpful

What an accommodating organization. We ended an Alaskan cruise at 6:30 am with a flight to RDU that was not leaving until 10:00 pm. On top of that we had four pieces of heavy luggage. The front desk staff made it so easy. She put us in a room that morning, explaining that breakfast was still being served until 9:00 am. In addition, she suggested local places within walking distance. Amelia dropped us at the mall, which gave us more dining options. He was very pleasant, very complimentary of the hotel, and gave us the number to call when we were ready to return. The room was clean and spacious, with a full channel layout of DirectTV. The General Manager gave us recommendations on what time to leave for the airport, and that the hotel provided a shuttle. She was super nice. We loved the practical touches, like a scale to weigh our baggage. Impressive!! We REALLY enjoyed our stay, and the staff added to the atmosphere. Well done Hampton Inn!

Reception was friendly.no valet available. Carpet was worn and dirty. Room had odor. But appeared ok. Hotel was booked with soccer tournament. Just figured would work for one night. I sleep warm so just pushed all bed coverings to bottom of bed and just slept with feet covered. Woke up in morning with rash on both ankles.

Convenience to South Center mall.

I booked 2 single days I wasnt planning on staying there 2 days in a row but then decided to stay,because of that had to re check in had to do another incidental fee and re key my room cards didnt understand that BUT i guess i shouldve remembered that Scan codes in parking lot to pay for parking for non renters?? The parking lot is huge

Room was nice disappointed the pool was OUTSIDE its Seattle(federalway) Wa. crazy to do that. Brkfxt decent not great but decent.coffee no.matter what time of day HORRIBLE.Sadly hearing the grvyrd personel tell customer they would have to unclog their own toliet that over flowed on to the floor after checking into hotel very late was very disheartening when the couple had a small child and they looked extremely exhausted and tired..I didnt get the extra pillows i requested but i made it work sleeping with a bad back..There was no BODY WASH inside the shower which is weird they clean it right

This Hampton Inn was absolutely wonderful! The staff were extremely accommodating and helpful. We had trouble returning our rental car to the correct location and ended up returning it to the airport. I called the front desk and they said they would be there in 10 minutes to pick us up! No need to go to the arrivals area, just stay where you are and we will get you! (Saved us a $20 uber ride to go 7 minutes down the road) As we walked toward the van, a lady stopped us and said her hotel told her she’d have to get a bus to the airport proper and find their shuttle from there so we were feeling quite grateful for the convenience the Hampton Inn offered especially after the hassle of our rental return. While on the way back, the driver offered us a list of local restaurants and said they could drive us to the restaurant if we wanted/needed. The room was very clean and offered a nice cozy space for a peaceful nights sleep. We utilized the airport shuttle again the next morning after a quick complementary breakfast and were again grateful for the amenities offered! Such a great experience, would highly recommend!

Staff was very friendly and accommodating. We were in town for a soccer tournament, and the staff was so understanding and patient with our 9–10-year-old boys. The ability for us to use the lobby/dining area for the boys to watch the Sounders game because they could not attend due to our own schedule was so appreciated. Our boys were not quiet and the staff never complained. They are a 10 out of 10! Also, the breakfast was amazing, not one day did we eat anywhere other than the hotel. My son looked forward to it every day...I did too!

We just got off a cruise and we needed a quiet place to rest before heading home. Everyone was friendly and helpful. We stayed at citizen M on our way to the cruise. It was nice but not for older folks. No coffee maker, microwave and the room was small. We’ll be choosing a more comfortable place, like Hampton Inn when we travel.