Service in bar and restaurant slow on this occasion.

It is beautifully decorated, but need to keep up with the maintenance to keep it at the right level. eg carpets are pale and starting to look stained.

Great location and nice rooms.

We loved the hotel and the room, one thing I felt wasn't customer focused was a pre£35 charge for having a pet ( fine after if she fouled but usually it's complimentary or £10), and£40 overnight parking. Excessive. Everything else was superb.

Beautifully appointed hotel, excellent service great location

Very friendly staff. Beautiful hotel.

Nice hotel. 15 minute stroll to the centre.

Great hotel, very conveniently located however, we were a little disappointed with the restaurant. We’ve stayed there before and had a wonderful dinner at the restaurant but this time it was a little disappointing unfortunately

I’ve stayed here many times. I went for Room 202 which was nice and quiet. I would stay again.

Food at the Tavern is truly amazing. Rooms aren't great - curtains don't close properly so you get woken up early. Also, no sound insulation so we can hear every step from the person staying the floor above. Breakfast options are very limited. Drinks/mocktails at the bar are not great - too sweat.

Very nice

Highly recommended. university arms isn’t just a beautiful hotel — it’s a place that understands what true hospitality means. Every space reflects elegance. Every detail feels intentional. And the team? Exceptionally professional, responsive, and kind. When a hotel combines style with substance — and the humility to listen and improve — it earns more than a good review. It earns trust. And admiration. Thank you for the experience. 💙

Lovely hotel with excellent staff. Appreciated the complementary walking tour with guide Tony.

Nice location next to the park. Cambridge is small so the main hotels are all close. Room was big but finishes a bit worn. Shower was nice size. Breakfast was nice

Modern central location with the river about a 15m walk away. Comfy beds, and quiet in a high room. Breakfast at £25pp is expensive for hot buffet, and doesn't include cooked items on menu which are a further £13 or so. Limited parking on site at £40/day, or within 7 min walk across the green at around £25/day (EV chargers here).

This is a first class hotel, beautifully designed and with superbly comfortable beds. The staff are uniformly helpful. We have stayed several times and look forward to coming back - it's a wonderful treat.

The University Arms is truly a fabulous experience. For us the staff were attentive and friendly. Alway available to help. The breakfast experience was the one of the best. The staff have a great team spirit to watch.

Kein schönes Zimmer

Very tastefully decorated room with crafted warm wood & muted colors. Comfortable armchair. Very clean bathroom with decent water pressure. The bar was a highlight as well, lovely traditional vibe with very comfortable seating & great views. Accomplished next-level drinks & outstanding cream tea with enough clotted cream (somehow places never serve enough) & truly excellent scones. They’re a national staple but good ones are so hard to find.

It used to be a very nice hotel with an outstanding breakfast buffet and service. The second time I went it was not the same and the 3rd time now, I’d rather go somewhere else !