Customer service was the worst I've ever seen. The tenant yelled at me loud enough for the people outside to hear me. Then our room leaked water in a matter of seconds. There is a big puddle right in the middle of the floor they had to switch us to a different room. Which they cleaned, is one of the better rooms, but it was really not much better than what we had. And it was less handicapped accessible

While the staff was kind the place was overall not clean. The pool was cloudy, the curtains in the room were splattered with some kind of stains. We did not stay, checked out as soon as we found a more suitable location.

Everything was very clean on the property ! I gave our experience and expectation of the hotel a 5 star. There was only one thing we did not like that was the water pressure! It was horrible. It took literally hours for the bath tub to fill up .but other than that it was perfect !

The location was very close to the park, however the parking lot was terrible when first pulling in. The shower curtain was gross at the bottom and couldn’t change the shower to a bath. When showering the water would somehow leak into the floor, in which our socks kept getting wet until we laid towels down. I had request new towels and were provided in the office and told them about the floor. They still came into the room and gave us more towels and took the dirty ones, which was fine. The only issue then was they did that they moved all of our cell phone chargers and one happen to go missing. Which why they would move them from the plugs to different places in our room is weird. When I went to the office they said no one would’ve taken it, called the person that gave us new towels as if they would admit they would’ve taken it. No apology for anything at all. Thankfully we didn’t leave actual valuables or i believe they would’ve went missing. Also if you can’t sleep through the sound of a train horn you won’t be able to sleep.

Rooms were clean and staff were wonderful. Close to Cedar Point. Would stay here again.

Cedar Cove is clean close to Cedar Point the hotel is not a 5 star hotel however it great for a couple nights stay to enjoy the park.

They we great very close to everything we needed.

Everthing is good expect for the tv , it needs to setup for new features for family movie night like netflex...

This hotel, or better yet Motel is very old. There are some updates in the room but the building is very old Our room had a door to another room and we could hear their tv all night. The pool is tiny and the pictures of the hotel are very flattering. The breakfast is very limited: yogurts, some cheap pastries, cereal, toast. The hotel is very close to cedar point but the park is 2mi away and you cannot walk, so you are still stuck spending 45$ of parking. The hotel is non smoking but many people walk out of their room and smoke there. There were cigarette butts everywhere. Also the train is very close and give the poor sound proofing I was up every morning at 5:30. The price is somewhat low I have to admit, so if you plan to just sleep there and not spend much time in the hotel, it is not the end of the world and you cannot walk spend the money you save in a wonderful dinner.

Water pressure was amazing! Have soap dispensers in bathroom. Pool looked cool although we didn't have time to enjoy it.

Best customer services!! The people were so helpful and amazing

No power and no back up generator. Parking lot was right and in disrepair.

Very busy and noisy rail line behind the hotel with train horns going all night long, several times per hour.

The office staff was super friendly. The lobby was very clean. Check in was quick and easy. My room was nice, I had a 1st floor double bed. The upgraded bathroom was a pleasant surprise, it had a Led mirror, eco friendly toilet and giant soaking tub. The only reason for not giving 5 stars across the board is bad weather hit the area and caused the power outage and they did not have a generator and they were unsure of how long it would be before the power came on. Traveling with my teenage daughter alone I did not feel safe sitting in a dark hot room or prop the door open so I did request a refund and we left before we ever slept. By morning, my refund was back in my bank account, which was very quick. 100% I would ‘stay’ there again. It’s a 5min drive to Cedar Point.

No power and no generator back up.

The room was clean and the staff was personable however when I went to take a shower in the morning, there was no hot water in the shower, it was hot in the sink but not in the shower no matter how long I waited. so I was forced to just wash off.

Nothing special about the room. No ice bucket, no DO NOT disturb sign, breakfast very gluten heavy, small pool and closed due to "hazard". Basic room

Great price for being so close to Cedar Point, girl at the counter was very nice & pretty

The only thing nice was the jacuzzi, the rest of the room was pathetic for the price we paid. The bed was stiff and like a taco, hard to fall asleep, and woke up stiff every morning

Great place , affordable, easy access to restaurants and cedar point . Wonderful breakfast , very nice staff