Clean room and spacious room. Check in staff. VanShuttle and boat shuttle between facilities works really well.The view.

Todo excelente solo el error de que m1 reservacion decia 1 persona y fuimos mi esposo y yo tuve que pagar directo al hotel por mi esposo el costo del todo incluido. No me fije en la confirmacion que solo decia 1 adulto.

Me gusto pero comento no me di cuenta que al pagar mi reservacion del 17 al.18 de enero 2026 solo fue para 1 persona y fuimos mi esposo y yo por lo tanto me salio mas caro pues tuve que pagar por mi esposo al hotel directamente

Wonderful one bedroom unit with a great view. Very clean- maids come 2x per day. Added all-invlusive. Good is very good and you have access to all restaurants in the El Cid Maxatlan resorts. We will be back

El servicio y las habitaciones son excelentes

Todo

We had a very time at this hotel. We had the Elite package, booked through Expedia and was not sure what to expect. Well our expectations were above and beyond what we thought. So this review is based on that. We had no balcony in our room so moved to a room with a balcony with no problem. So nice overlooking the Marina and watching the catch each day coming in. The food from the menus was exceptional, and being able to go to all El Cid resorts and order anything (included with Elite), also get top end alcohol and use of services at all 4 resorts made our 2 week stay anything but boring. We enjoyed both pool areas and we also loved the beach. All the staff at the hotel and the restaurants were very nice and attentive, including the ones at the beach area. No one bothered us for timeshare which was nice. I would highly recommend this hotel if you want a relaxing peaceful holiday, and would recommend the elite package, as I think it would be a lot different without it (the food on the menu was not cheap if you had to pay). The bed were comfy and lots of pillow options (they have a pillow menu) and the room was cleaned well. The room we had are traditional Mexican style which is fine for us and came with a full fridge and kitchen. We met lots of people who had time shares and come back every year. So a great holiday, I would come back if i was booking the Elite package, it is well worth it. Thank you El Cid Marina Beach Hotel!!

Staff was great…

Excelente

Excelente trato de 10

Clean rooms, excellent, attentive staff , beautiful well-kept grounds

Un hotel extraordinario, todo hermoso, instalaciones excelentes, comida deliciosa, personal super amable. Es la segunda vez que organizo un evento ahí y todos encantados y felices. SÚPER RECOMENDADO! No se arrepentirán y no se van a querer ir, de verdad.

Todo impecable ❤️

The room, the food, the staff, the amenities, the atmosphere was all spectacular. We had an amazing time!

This was our third trip to this resort. We noticed small things that were not as great as previous visits. Housekeeper was not as diligent about cleaning and emptying garbage baskets, etc., but not enough to make an issue of it. The office, front desk, bell, dining room staff were excellent and accommodating at all times. The people are why we love El Cid Marina Beach.

Fabulous resort as always! We love everything about it - amazing staff and food, good location with shuttle service. Wonderful!

The staff in general was very attentive. The waiters were not, well just a few. Most of them took care of us expecting a big tip. Place was clean, and very comfortable, the food was good.

Amazing customer service; our check-in was very nice.

Exelente hotel hermoso

Best place in mazatlan