Reception and dining nice, staff friendly, rooms very dated and tired

The staff are friendly and approachable

Friendly staff

Helt ok bra bemötande

Friendly staff and so helpful made it so easy to book in and pay for car park rooms got everything you need

Easy check-in. Room was clean. Toilet in a separate room with no sink - main bath has separate tub and shower. Great location between the train station & port. I had to leave before breakfast (paid with booking). Early bird choices were a sandwich, piece of fruit, & drink. No yogurt, no pastries/muffins. Mine was an unripe banana and a cheese sandwich - 2 pieces of cheese on dry bread - and a coffee.

Very nice and clean room and the reception staff were very helpful.

Yes

Great staff

Great stay

Very good hotel. Thevroom was clean and the staff were lovely. The only diwnside was the rooms were very hot with no way of altering the temperature. Even though itbwas -4 outside, wr had to keep the windows open just to make the room comfortable

None only cleanliness of hotel stay staff communication was limited

Convenient for the Cruise terminal. We got a short taxi from the hotel to the Terminal. Easy walking from the hotel to restaurants and shops. Nice gym and nice hotel

I didn't have breakfast but as a hotel it was convenient location, very well laid out room with everything. Also enjoyed the gym and swim facilities. The reception staff very friendly and helpful

We didn't eat breakfast in the hotel. This is a great property for a stay before our cruise departs

Very friendly staff

Good hotel in a convenient location near the town centre and station. Enjoyable short stay. Helpful staff. Nice room with comfortable beds, mini fridge and water provided as well as the usual tea and coffee but cleanliness could be better e.g. there was a hair in the bathroom and drink stains on the tea stand. The breakfast is overpriced for what is offered e.g. no variety of milk and the hot food, cutlery and crockery frequently ran out, low quality of 'fruit' juice, low quantity of fruit. However, I only had breakfast once so it's possible that this is not the usual standard.

Lovely room and very friendly staff

Room was spotless. Loved the swimming pool and sauna. Very easy to get to Southampton train station and airport, making it a convenient venue for a conference.

The room they gave us is a room they also use for meetings. Wasn’t happy. Bed hard. Room basic. At £18 each we decided not to have breakfast. Be aware, car parking is £12 for the night you stay but £20 per night if you’re leaving your car longer.