Room was beautiful & clean. Peaceful night & staff was super friendly.

Horrible experience. My wife's jewelry box got stolen here the first night we were there. The staff kept giving us the run around. Eventually the general manager replied to our email, but has not taken any initiatives. They claim they have EV chargers, but they do not have any at the property. The rooms were adequately clean but do not have a mini fridge. You have to request to have one. This place is a disgrace and should not be given even a 1 star!

We would stay again!

The lobby is nice but the hallways and rooms feel dark and the carpet it’s old and the bathrooms,I didn’t like the view I had

The staff and facility were welcoming.

Property was clean, people were nice, property very dated, though specially with lack of outlets to charge devices.

Very nice hotel and surprisingly affordable.

The lobby was promising, but once you got past that, it was all downhill. The carpets are filthy, and the doors in the room look like they’ve never been wiped down. The elevators are dirty. The second night of our stay they did some work on the hotel, so we woke up to no hot water. As of check out, it was not on yet. It was great going to my son’s school orientation with dirty hair. There was no offer of refund or discount of any kind. My husband and son both said breakfast was very nice.

It was okay, no bells or whistles.

I cannot submit a review , Expedia deletes it everytime .

I love the team at the Sheraton Naperville: Enrique and Laetitia in the restaurant are very kind and welcoming, and the team at the front desk is fantastic. It's just a standard business class hotel, but they make staying there a wonderful experience. Thanks so much!

Hotel was quiet despite my dog show going on. People were respectful, employees were helpful, and the restaurant had excellent food!

The area is not walkable--no businesses or restaurants within 2 miles.

Staff was fantastic!!!

Not honoring the breakfast I paid for through website.

Overall, the hotel and meeting center aspects of the property are great! Will come back for that without a doubt. They are weirdly guarded over the mediocre-at-best breakfast, though. Bought breakfast passes through Hotels.com, and the desk clerk first didn't believe us, then when shown the receipt was hesitant, only relenting when I threatened to escalate, with a huge teenager-grade dramatic sigh. Charging $16 for that breakfast was the biggest insult of the trip. Bacon was burnt, the potatoes were cut and cooked inconsistently, the Starbucks pour-over was so bitter and wrong-tasting, another patron commented out loud, "This tastes like poison!" Save your money and taste buds, get breakfast elsewhere.

The staffs services are great, the hotel is clean but conditions are little bit old. Plus there is no refrigerator

Clean and quiet

Came in to town for a brief visit and this hotel provided everything we needed.

Decent for the price.