การให้คะแนนและบทวิจารณ์โดยรวม Clarion Hotel Jackson Northwest

The superior room with a king bed was very spacious, and it even came with an extremely comfortable couch so I would recommend that. Our bathroom had a huge walk in shower and we loved that. The indoor pool was unfortunately under maintenance work so it was closed, and that was the main reason we booked that certain hotel, so we were disappointed about that. The king bed was very comfortable. The check in/check out desk ladies were very friendly. The people in the next door room had very loud kids at late hours of the night. It seemed like the walls were thin. The housekeeping lady knocked on the door and walked into our room at 10:40am when check out wasn’t until 11:00am so that needs to be addressed with housekeeping for them to make sure they start with the rooms that have already been checked out.. maybe get a list of them who have checked out before the actual check out time.

Food left in microwave. Pull Out sofa dirty and unmade

2 many people handing around out at night. Couple kisiing in between cars. Trash on floor i. Lobby 2 long coffee pot running over onto floor. Food spill in elevator no attention to it after telling them it was there on the 1st day of check in. Also non handicapped csrd parked in space all night.

Reserved my room online got to the hotel and they said no rooms were clean

rooms needs a up date but its clean an the bed was comfortable

The gentleman at the counter was nice, and the only nice thing about this place. The room smelt bad, our shoes stuck to the floor. The pull out mattress looked like a crime scene. There was crayon scribbles all over the walls, and the furniture was gross.

The door knob in the bathroom broke off and I was stuck inside.

This hotel has the potential to be really nice….but it needs a LOT of love. The gentleman that checked me in never cracked a smile. Looked really bored. Answered my questions, ie. Why the $50 Room Deposit when the room is already paid? The $20 pet fee was reasonable. The room was big, and seemed clean; bed was comfortable; TV had one channel, no internet connection, no directions. Did not call desk because we were tired, and did not want to disturb the bored fellow. Reported to clerk the next day, at checkout. Only one key provided for two people, and when questioned, “one key”, the clerk just said “yes”. Outlets were old, plugs fell out of one….loose. No lamp on my side of bed, so scooted the floor lamp closer so I could read. AND the $50 room deposit is still on my card. I will not stay there again.

We arrived on time, checked in, but the property looked terrible!! Nothing like the picture. We went into the room and it was filthy!! Stains on the carpet and the bed. The room had a bad smell! My wife and I couldn't stay there. We spoked to the receptionist about it and she didn't look presentable at all for a receptionist. We want to another hotel down the road instead. I called Hotels.com to see if we could get a refund, because the hotel didn't look at all like the pictures on line "False advertisement " I received an email saying we couldn't get a refund we are very frustrated and disappointed with the hotel and Hotels.com!! Never using them again!!

Looks like hotel started and then stopped Remodle half way. The service was not the best, we had to ask multiple normal times for towels. Informed the front desk that the lights did not work in kitchen on the second day and it still was not fixed when we checked out. The indoor pool was very cold. We stayed on the fifth floor and the doors leading to the suites was broken at the bottom. The ceiling tiles had water stains on a couple by our bathroom in suite 534 and a couple tiles were popped up and not laying flat. We had a quick stay and looked to save money and we got what we paid for. The reviews said six out of ten, but I would say four out of ten at best. The breakfast items on Friday morning were a lot of choices and by Sunday we had to ask for plates, milk was out someone else had to ask for that, and we decided to go to McDonald’s for breakfast.

They are doing renovations but still was quiet and comfortable. Clean

The rooms were so/so. Super cool they had a fridge, sink, microwave area. Cosmetic issues with some things and some cleanliness stuff.

I wouldn’t recommend no one there

Staff was very helpful and friendly. Carpet in hallway and room was stained and or dirty. Breakfast was a bad experience. Hockey puck muffins. Waffle maker didn't have nonstick spray, no yogurt, watered down waffle mix. No milk. On the bright side, they had packages of oatmeal, which you had to get hot water from the lobby. One ice machine on ground floor.

Toilet would not flush. Did give us a new room. Bed was very hard. Felt like I was on box springs. Coffee pot in room didn't work. No regular coffee available in lobby. No ice bucket in room. Breakfast eggs were bad. No batter in waffle maker.

I really like the helpful dtaff

The parking lot was well lit at night. Nice Italian restaurant across the street. The room was clean with a few rough edges. Missing picture on the wall, and worn furniture in the room. The only big problem was breakfast, limited amounts of everything except coffee, there was no coffee in the breakfast room. There were two packs of coffee in the room. If the coffee machine is broken, fix it or get a coffee pump pot.

Clarion in name only. Inside the hotel does not look like a Clarion; none of the amenities have Clarion, quality of property is not Clarion, etc. If u r expecting a Vomfort Inn/Clarion feel it’s lacking. The hotel is “tired”…needs remodeling; carpet worn/stained/dirty; breakfast good 1st/ terrible the next; Good things: fume is small but well maintained; staff very helpful; good restaurants very close (3-5 min walk).

First, when I checked in they didn't tell me about the $20/night pet fee. The next day, they deactivated my room card instead of calling me about the fee. I was locked out with my lunch and dog in my arms. Carpet was dirty.. dirtied my fresh socks. On check in only 1 bath towel in room for 4 night stay..Was on 3rd floor & had to go to 1st to get ice...what a disaster....

First time i went to a small hotel during the week (WED) and there was a wedding going on. With DJ blasting music i can here in my room. I asked when would be turned off they said till 1230 am. Clean but very basic accommodations with super old towels and mix match furniture. not like the pics at all. We were driving thru to WV, so we were very tired and had no patience for any of this so we stayed.