Everything was lovely until we checked out..front desk lady was just shy if rude when we simply asked for a receipt..she kept looking at her computer and while doing so, explained that because we booked our stay through a third party,we wouldn't get a receipt ..this left us feeling very uneasy..the polite thing to do,in my opinion , was to say”I’ll be with you in a moment” then leave her computer and speak to us face to face and explain to us fully why we wouldn’t be getting a receipt..she could see we were concerned about this..I took the time to call the hotel manager when we returned home explaining the above situation..we stayed at this hotel last year..loved it and so chose to stay again..there are many hotels to choose from..sadly,due to this one person,we’ll think twice about starting here again