The location was perfect for what we were doing in Oak Ridge. The rooms were large. Breakfast left a bit to be desired -- there was very little selection unless you like cereal. There was only one carton of yogurt, one carton of cottage cheese, two of the fried eggs, and a few sausages. The oatmeal looked like it had been reheated from the previous day. Otherewise the hotel was great.

Nice

It was a great experience! Whatever I asked for they politely provided, including where to dine and directions.

no

It was very nice and friendly

HORRIBLE. On the second night of our stay, the power went out at about 11:30pm. After waiting 45 minutes, we went to the front desk to see what was going on and no one could give us answers. The front desk said “we don’t know what’s going on, the power could come back in 30 minutes or 2 hours...” I sleep with a medical device that needs to be plugged into electricity so this was a huge concern for me and I couldn’t risk waiting. It could’ve been 5 hours. After another 30 minutes with no answers, me and my sister decided to pack up and go down the street to another hotel that had electricity. The front desk agent said that I would not be charged for this night, given that we didn’t even STAY there and had to pack up and move in the middle of the night in the dark. After requesting a refund which I think is pretty reasonable given the circumstances, I was shocked to hear that my request was denied for the night that I did not stay there, again as I have a medical device that needs to be plugged in and I couldn’t do that. I called the hotel today and the front desk girl told me that “she has spoken to the GM and decided to not refund me” and when I asked if the GM could give me a call, she said “she doesn’t do that” (LOL) and then proceeded to tell me that since I didn’t disclose what medical device I have, that she can’t prove if it was life or death… Who would lie about a medical device? This dirty hotel is a joke.

The hotel staff was extremely nice and polite. The room was clean and spacious. Breakfast was hot, filling and had many selections.

Very friendly staff

The two gentleman working were so friendly and the hotel was very clean

Not enough 110 v outlets and no outlets for electrically devises.

It was a last minute overnight stay for work. The price was right, and the accommodation met my expectation.

safe, quiet

Staff were very helpful. David at the front desk provided great service. Breakfast was good. Enjoyed our stay.

Safe, quiet

Noisy, they didn’t clean my room in 3 days

safe, quiet, easy parking

Bed was very comfortable. Room was clean. Shower head was old and outdated. Tv was old and pixelated. Shelves in the bathroom were barely hanging on. And the bathroom door was a sliding door that allowed no privacy. The employees were very accommodating and a delight to speak to.. even for a couple of volunteer fans. Haha. Honestly they were the highlight of the stay.

Staff were very nice. Had to ask for dry towels the second day. Breakfast and coffee were weak. Room was nice and quiet

I liked their staff. Very friendly and accommodating. Tgeir cable qas service/tv services were great.

Very clean