The accessibility claoms at this hotel were simply incorrect - on Expedia they claim 5 steps to the entrance. On fact it is over 20 and they are vertical. This is NOT a hotel for anyone with any sort of disability issues or mobility issues despite the incorrect claims on the internet. So, so, so disappointing. Not even sure the stairway access meets the norms of modern hotels -anyone old or on crutches or with mobility issues will find this hotel VERY difficult to manage. They should be a LOT more transparent around the unsuitability of this hotel for older people, families or anyone with mobility issues.