การให้คะแนนและบทวิจารณ์โดยรวม Holiday Inn Express & Suites IRVING CONV CTR - LAS COLINAS by IHG, an IHG Hotel

Amazing, very clean and friendly and breakfast service was very pleasant Michelle did a very great job and we had great time and stay at this property.

Great place to stay! Beds were comfy and shower hot. It’s a lot of room for the price. Definitely would stay here again.

Stayed here again on business. it’s centrally located, clean, has a decent breakfast, and the staff members actually seem to care about their jobs and the customers. Post Covid hotel Customer Service is hit and miss. This place is normal and nice. Thank you.

Easy and quick check in. Nice property

I wish they would have told us before that there was going to be some maintenance done at certain hour, so i could have made sure my entire family took a shower before water was cut off. Instead half of us were ahowered and the other half wasnt when the water was shut off. We were not able to go ahead with our plans as a family. Some left and some stayed behind. When water came back on we had to run it for several minutes until whatever was being done cleared through the water, first water was black them brown then clear which made me question if water was safe to shower with or even consume any fro. The breakfast area. Beds were comfortable, room.was clean. Front desk was nice. Again just wish notice would have gone out regarding water sotuation.

Great hotel! Very roomy and clean with microwave and refrigerator and close to shopping centers and fun venues.

For business, completely adequate. Clean, construction nearby, a little noisy. Competent and well-dressed staff.

Nice, clean room, friendly and accommodating staff. Close to many attractions.

Nice place

It was good for a one night stay near Irving convention centre.

Clean, decent breakfast and was centrally located - not too far from where I needed to be.

Nothing like the pictures. It’s spacious.

No AC in lobby/dining- says remodeled but lacked a lot of that comment- hair in bathroom- run down-

Front desk, breakfast staff, cleaning crew all were friendly and cheerful. Breakfast area was clean and food fresh. Pool was nice to use and location super close to Toyota fun spot: bars, restaurants, movie theater. Easy on off from highway. Building is a bit older, but a good value.

Awesome hotel

Comfort stay

The customer service was absolutely wonderful, but there are certain features that were pretty outdated. The fan in the bathroom was disgusting and had a lot of buildup. Everything else was clean. Absolutely would be back.

To put it simply, this hotel looks and feels old and tired. The lobby is similar to other, newer locations, and the hallways and rooms have a nice fragrance. Almost like they use Bath & Body Works-type fragrances in their AC vents or something because there were no plugins anywhere that I saw. This could be a major turn off though to anyone who is sensitive to fragrances. Aside from that, the first room we were assigned to had major water damage. I’m talking ugly, bubbled, peeling paint in a 1x3 foot section of one wall, and several other spots around the ceiling and walls where shoddy-drywall work had been done to “fix” the water damage. I get it. Pipes burst. It happens. But being assigned to a room in such poor condition did not leave me feeling very confident in the management and maintenance of the hotel. The front desk clerk was very helpful and did move us to another room down the hall, however that room showed signs of shoddy repairs too. All in all though, we needed a budget friendly hotel and that’s what we got. The rooms and linens were clean, it was quiet, staff was nice, complimentary breakfast was just okay. I probably would not stay here again though.

Hotel was very clean including the room. Room was spacious with small kitchen area. Free breakfast was great. No complaints at all…would definitely stay here again.

The staff was very friendly and helpful. The manager approached me at breakfast and wished me a good day. I thought that was very nice,