Rooms were quiet which was nice

The first room smelled like feet. Changed one room, and the 2nd room still smelled like bug spray. Ended up forfeiting and didn’t stay at the room.

There is no elevator at the hotel and parking is limited. The room was fairly clean however dated and the bathroom had a musty smell. The bathroom sink was very slow to drain.

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very disappointing experience with your site reps, hotel staff @ this comfort inn, I was stuck in Owen Sound due to the snow storm and my wife booked this reservation but less than one hour of its booking she was told by hotel staff there's no parking space available for my truck size and bad road conditions going up to the hotel, she asked if she can cancel but they said she needs to contact Expedia, and after she did, the hotel declined the refund. This is very disappointing how your establishment is taking advantage of this is opportunity and poor customer svc. You need to learn from your neighboring hotel Best Western on 2nd Ave. they went above and beyond to not only finding me a secure parking space ( because of the load on the truck) also providing me power supply for the overnight temperature. I travel a lot for work and pleasure, but I will no longer stay at your establishment and I'm very disappointed in Expedia for their poor customer service.

Very clean, friendly staff.

The room was fine and the staff were excellent

We didn’t even stay there in the end. At check in- no parking as promised. Multiple hockey teams staying there and our room was right smack dab in middle of loud people on either side. The front desk staff thought it was hilarious. At $250 a once taxes anf fees were added, for lack-luster room, I didn’t think it was funny. No parking anywhere near the place when we needed to actually sleep there so we just left Owen Sound. Pro tip. Put people that are NOT part of the mass number of hockey players and families AWAY from them. And make sure that if you advertise parking that there is parking. I would argue you broke a contract and you owe us our money back. The room itself was not a $200 room. More like a $100 room. I am livid about the experience and how it ruined our whole weekend. Our advice- stay away from this place at all costs.

Hotel room very worn down needs renovation Bathroom not clean

Room was very clean however they need to check if furnace is working in the rooms rented out. Our furnace was not working however was resolved quickly.

On the pricier side for an old building in my opinion. Sub par continental breakfast. $250 cash deposit needed because I didn’t have my physical credit card with me but I had paid in full through Expedia a few days prior to check in. Was told on the phone that the room needed to be checked before getting deposit back, and the same lady I spoke with on the phone checked me out and didn’t look at the room.. interesting. Staff was nice and room was quiet for a Thursday night. Would probably stay here again if I had no other options but would not be a first pick due to lack of amenities.

The place looks well kept.

The room was incredibly hot even with heat shut off. Opened patio door in -20 weather. Then to top it off an outdoor light was broken and flashing yellow in the windows all night. Staff says electrician didn't show up to fix it and they couldnt fix it. Had no other rooms to offer. I stay in the area 5 times a year minimum will not be back. Staff disregarded the whole thing

Lovely stay breakfast was a bonus

Friendly welcome and quickly looked after. Clean room, quiet place

Comfortable bed. Clean room. Quiet. Convenient location.

Lovely sraff, comfortable beds, quiet location. Will definitely stay here again.

Excellent

Clean room. Comfortable bed. Friendly staff.

Room was clean , staff friendly . The snow removal and salting wasn’t good , be careful on the ramp down to the road