Need more food options

Staff polite and friendly Room clean coffee available ice available

Desk clerk was nice, facility is dated. No elevator. I was placed on second floor. Problems with AC. Refused to get me another room until next day per manager. Customer service per management was poor. Desk clerk could not help fix problems without approval. Was offered a different room next day, would not stay here again.

The employee that I dealt with was great.. Hotel could use some upgrades tho.. The room was spacious and nice but the bed was uncomfortable

We were on the second floor and there isn’t an elevator. When we got to our room no fan on or a/c, it took until 1 am to get the room cool. If we weren’t so tired from a long day of traveling we would have left. Bed was comfortable and room was clean.

Not luxurious, but certainly clean and comfortable. Friendly helpful staff. Breakfast was better than expected.

the staff, and cleanliness

The staff was very friendly and the hotel was clean. My grandson really enjoyed the outdoor pool.

Convenient location.

Great stay for the price. We only needed overnight stay so didn't take advantage of any amenities but was still pleased. Very clean. I would have given a 5 but it took our room a very long time to cool down. Had to turn the air down to 60 to get it down to a comfortable 70. Great area. Lots of shopping and dining options and a great downtown close by.

Hotels.Com did not send registration to Hotel. Young man at desk was very understanding, as it was second time that day. He supplied number to call and helped get it straightened out in 15-20 minutes.

Room was great, no elevator, snack machines don’t work, best part of breakfast was the waffles, biscuits were very hard

Place easy to find. just off interstate. Beds were comfortable and room clean.

It was nice I would stay again.

Air conditioning wasn't working very well. Bathroom door barely closed. Staff was friendly and helpful

Convenient

The property was adequate for our one night need. Edges of everything is dirty. Laundry running early morning wakes up all connecting and above rooms. Breakfast is very limited but sufficient. Coffee is pretty much instant coffee. Pool not yet open- think that should be noted before a booking.

The room smelled a little musty, but other than that it was great!

Front staff was excellent! I would recommend !!!!

Room was clean, nothing busted or broken. Young man at the check-in desk was very nice and helpful. Good experience