Staffs was so friendly and helpful. The room was so clean and quiet. Convenient to go to the landmark.

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Great stay lovely place

The hotel is well located and easy walking distance to all the attractions. Service is exceptional in the restaurant and bar and really made the experience. As we settled in with cocktails before dinner, there was no rush to move through to the restaurant. The restaurant team were welcoming, informative and friendly. Food was incredible and overall a lovely evening.

A beautiful hotel with perfect service

Perfect

The hotel was clean and

Great location,

We stayed at this hotel last year and loved it. But after the refurb, it’s even better. Also, it was my partner’s 50th birthday and they gave us a complementary bottle of Prosecco and 3 delicious little petit fours.

Nicely decorated Superior King room but on arrival it was quite chilly. There was a draught coming from the sash window and also some road noise - which I hate because I’m a light sleeper, and I’m very surprised there is no secondary glazing to stop the draught and reduce the road noise. The bathroom was nicely decorated but the tiled floor was cold underfoot - many high end hotels have underfloor heating these days but not here it seems. I did request a room change but I was told there were only ’staff’ rooms available - even though Hotels.com was showing 2 Superior King room available both before and after I’d asked !!! The breakfast room is very stylish and offered a typical choice of food. Lovely hotel but having had a recent makeover it lacked some attention to detail. I enjoyed my previous stay here, a couple of years ago, a lot more.

Funcionarios simpaticos, quarto limpo irei retornar

Close to all amenities. Lovely hotel , would definitely recommend.

Fantastic staff

Nice, spacious room. Great location. Lovely staff.

Exceptional room, impeccably clean and fab staff

Lovely location and great hotel. Ember is one of the best places to eat in town too. Would definitely stay again

Very nice hotel that was very welcoming to my two dogs as well, nice rooms with nice amenities for the dogs. Incredibly nice staff.

Very clean and great decor

Staff and ambience of hotel

Spotless room, very luxurious, lovely sized room, all done well and felt like a real treat. Staff really helpful and friendly. Would definitely recommend.