Staffs was so friendly and helpful. The room was so clean and quiet. Convenient to go to the landmark.

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Excellent hotel, only opened last year after a major refurbishment. It’s in a good location.

Worth the visit! Everything was perfect. AC in rooms was super

Great location for walking into the shopping aqrea

Stayed for 3 nights, had 2 rooms both were excellent, very comfortable beds, slept very well, air conditioning great, bathrooms clean and walls between rooms not paper thin. Breakfast was lovely, very flexible, could choose that morning whether you wanted it or not. Staff excellent, always there when needed but not intrusive and hotel parking was a plus, all in all, excellent, would highly recommend.

Don't stay in room 35 or other rooms near to where there was a recent leak and it smells of damp! Spoke to receptionist about the smell, who was initially quite elusive about the smell and said there was nothing reported. As I insisted there was a smell she then confessed that there had been a leak in the area and maybe that was it, would get maintenance to look at it. So we slept in a room smelling of damp! Rest of the hotel looked good, bar was nice, very convenient but obviously soured by not helpful staff not offering to move us as the hotel was busy. The bedroom decor was good but the carpets are really tired, bathroom was clean and OK.

Clean room amazing staff walking distance to city center and historic land marks and buildings.

Sehr schönes, frisch renoviertes Hotel in zentraler Lage an einem kleinen Park gelegen, mit Parkplatz für Pkw. Sehr gutes Frühstück. Unser Zimmer war sauber, sehr geschmackvoll eingerichtet und verfügte über Klimaanlage und einen großen Fernseher. Das Personal war freundlich und sehr zuvorkommend.

We really enjoyed our stay at The Francis Hotel. It was five years since we last stayed there and the difference made by their extensive renovations is amazing! Beautiful rooms, even the small ‘cosy’ rooms, with thoughtful and artistic decoration and amenities. We stayed in the really hot weather and the great AC was very welcome! It’s in a fantastic location and we will definitely return.

Just amazing and beautiful and Will at the bar is a gem !

Properly comfortable stylish stay. Room enjoyable to be in: hurrah. A good size, upbeat decoration - excellent bathroom products to enjoy. The cocktail bar knows what it is doing, restaurant good and not overpriced. Terrific location.

Absolutely the best hotel in Bath!! I would stay there every single time. So impressed the location, staff, restaurant and spa!!

Alex, who oversaw the lobby when we visited, was a model of gracious and effective hospitality. I’ve never met a hotel employee better at the job of anticipating questions, lending a hand with baggage, and supplying infirmation than Alex. He is a real credit to The Francis.

Everything was lovely, but the shower was a cramped for anyone over 6ft. Thank you for a lovely stay and see younext time

When you visit Bath you must stay at the Francis Hotel which is beautifully appointed, centrally located and staffed by incredible professionals. The food is delicious and the quality outstanding. The staff is welcoming, helpful and goes the extra mile. The rooms are gorgeous, comfortable and luxurious. Cannot say enough good things about the Francis Hotel.

All excellent, fantastic stay in Bath

Stunning hotel and beautiful bar. Rooms a lovely. Breakfast the following day was good, not amazing and staff seemed very busy so not so attentive. We asked for a high chair a few times and by the time one was bought to us we had already fed the baby. Apart from this we couldn't fault this hotel and will definitely stay here again if we visit Bath.

Absolutely lovely hotel.

Excellent room, facilities, staff and location. We had a wonderful stay at the Francis Hotel