Firstly the positives, bar staff and young glass collector were lovely. The food was tasty, although it was just good pub grub.
The not quite so positives. Turned on the air conditioner (positioned above the bed) and we were covered in black dust, which stained the duvet when we tried to brush it off. Secondly unable to order room service or book into the empty restaurant due to lack of staff as there were two functions. Everyone who wanted to eat were herded into the bar.
As this was a cheap last minute night away we just got on with it without a fuss. Not sure I would return though.