การให้คะแนนและบทวิจารณ์โดยรวม Best Western Plus Waterfront Hotel

We paid a room deposit on arrival. To be refunded. Its been 9 days with no refund. The hotel says they released the money, RBC doesn't have it. So I am stuck paying an extra . I am sure RBC is not at fault. Questionable ethics with this hotel. No one should use this hotel

Very nice staff and facility..customs police sucked

Walkable to casino and dining options. Beautiful view of the river and the Detroit skyline

It was for one night to go to a concert. Room was cosy. Television service came in and our though.

We had a great and pleasant stay. Cleanliness and staffs is excellent

Was great, clean and professional working staff

Room amenities was good Wait time was bad

Friendly staff, clean rooms with beautiful view of the water. Will definitely be back again!

Great view! Everything seems new!

Check in was too long.

The property was right on the water and close to the casino.

Excellent very clean and staff were courteous. Only suprise was no microwave in the room but one was in the lobby

S

Nice view and thr river & Detroit. Restaurant was quite good.

Overall this was a great experience. The front desk staff were caring & attentive. Thanks to Arturo & Angeline, they are truly frontline ambassadors! We left with plans to return to Windsor for another mini vacation. Most excellent location next door to Adventure Bay & the riverfront walkway across the street. Clean, comfy accommodation with lovely river view. Delicious lunch, generous portions served by Aya!!! at River Room restaurant.

Prompt service and clean rooms

Great for our needs. Will stay here again

The property is fine. We were expecting to use the pool but it’s closed so we were offered to use the pool in the adjacent hotel but it would have been better if it was mentioned during booking.

如果选河景房风景不错，对面就是底特律，不过里面的设施不太适合中国人，没用烧水壶(只能喝自来水)，没用拖鞋，牙刷，最关键，没用可以打开的窗户，只能用一个机器通风，空气很不好，而且入住一定要用信用卡，因为要用信用卡预授权扣款，还有100加拿大元的押金，信用卡预授权押金退款很慢的，少则几天多则几十天，个人觉得住家庭旅馆比这种酒店要划算。

Love the river view Place needs renovations. Rips in carpet and wallpaper etc