Super propre, personnel accueillant.

The room was clean.

I truly enjoyed my stay….excellent service…friendly staff. Will recommend to my friends.

Well situated just off the highway and close to Place Bell arena . A short but direct drive Industrial area but transit is not too far and taxis on call in a few minutes Friendly staff Small pool And a good buffet style breakfast

Very nice staff. Gym is poorly maintained.

Stayed for two nights in a standard room with two queen beds. Room was clean but slightly musty smelling. I understand the property is older but the room was fine and was well kept. The amenities could use an update, those little shampoo bottles and bar soap are still used where liquid pumps at the sink and bathtub/shower would be better. The room was refreshed without request which was nice but the tissue box was always empty. A fridge was available but a microwave would have been nice to have along with an ice bucket. Toilet paper was there but no tissues. First world problems. Breakfast buffet was included and contained your standard fare with bagels, toast, juice, coffee, scrambled eggs, bacon, hash browns, etc., Good value included in the room rate. The room had a view of the autoroute but noise wasn't an issue. Parking lot fills up quickly up front as there are no side entrances, just the main one. Didn't use the pool or exercise room but they were both available. One elevator. Lobby is on the Level 2. Overall nice stay.

Près dé l’autoroute, pratique pour l’accès, bon déjeuner!

Wonderful trip! Nice, clean room, good breakfast and great amenities.

Toute était parfait et j’ai apprécié être upgrader

Nous avons eu une chambre qui avait un problème. Un bruit incessant sortait de la climatisation qui était éteinte. On m’a dit ne pas avoir de solution pour la première nuit mais que nous serions changé de chambre le lendemain si le technicien ne trouvait pas le problème. Seulement le problème n’a pas été résolu et on m’a dit qu’il n’y avait pas d’autre chambre. Nous avons donc passé deux nuits à ne pas pouvoir dormir car le personnel n’a pas fait ce qu’il avait promis. Je suis très déçu de cette expérience et ne remettrais plus les pieds dans cet hôtel.

Breakfast is good

Très bel accueil chaleureux avec Titziana! WoW ! Hôtels situé près des stations de métro, du Carrefour Laval, des restaurants. Les chambres sont propres mais besoin de quelques rénovations. Le petit-déjeuner inclus, très basique mais fait l’affaire. Bref,excellent rapport qualité-prix !

Room was clean. But elevator was not. Somebody drop drink in elevator. And too loud.

We had a very nice stay at the Best Western Laval. The staff were friendly and attentive. The morning breakfast buffet was very good. The pool area seemed a little run down though and was very crowded and loud on the weekends with hockey families. We were staying on Thursday & Sunday nights as well so it was quiet and we had the pool to ourselves on those nights!

Good breakfast buffet

Chambre propre. Stationnement accessible. Dejeuner

Clean and comfortable. Staff was very friendly and accommodating.

Very good services

Très bien

Longue attente pour le service Extrêmement bruyant dans l'hôtel et dans les chambres voisines