Todo súper bien

There are two pools: one features activities—if you enjoy noise and fun, you’ll love it, as it’s very large. The other is very comfortable for adults, though I think they should inform guests at check-in that it is intended for relaxation; even though there are signs, people don't pay attention. I stayed there for six days, and by the last three, it felt like a kids' pool with children jumping around everywhere. There are plenty of palapas for enjoying the beach. It’s a comfortable hotel, though the check-in and check-out processes are far too slow. You’re given towel cards; even though you’re there to relax, you have to keep an eye on your towel to ensure no one takes it, because if you don’t return the cards at the end, you’ll be charged.

Todo excelente pienso volver la verdad muy bien todo excepto en las albercas los meseros si no eres extranjero no te atienden. O si te ven el brazalete de todo incluido tampoco te atienden bien. Los meseros de los restaurantes todo lo contrario excelente servicio.

I like that it had a small kitchen

Todo hermoso fue un viaje de mucha bendición para mi y mi familia El desayuno de 100 un aplauso para este bello hotel

Property is very clean and maintained. Food choices could have been better

Very clean and modern property. Especially the Coba building. The food was surprisingly good. Easy to get Palapas on beach also. Only drawbacks were the shows that seemed low budget compared to the level of the property. Also, it may be a personal preference but I hated having to go through a waiter to get any drink every single time. You cannot walk up to any bar and there is no poolside bar. Waiters sometimes took too long to get drinks or give a receipt every time. It seemed it was just a way to get tips. Overall though I would visit resort again.

Bueno servicio y vonito lugar yo volveria

todo muy bien solo me llamo la atencion que el cancel del baño solo esta a la mitad

They were great, I couldn’t ask for more. Next time with no hesitation I will book with them.

What a great place to stay with families for vacation. Your not going to get the traditional hispanic vibes from this place but you will have an amazing

Nice

Excelente hotel a orilla de playa, con buenas amenidades y personal muy amable en general. Si regresaría.

Great place and we had lots of fun Very clean and everyone was very nice

Toda la atención, la comida, el personal, las instalaciones, 10/10 Regresaría sin dudarlo!

The resort itself is excellent. However, if you have serious food allergies like I do, I’d be careful. Lots of stuff was labeled as GF or DF and I could clearly see that it had milk or bread. I think it’s fine if you are extra aware. I told staff multiple times and I still had several allergic reactions. Other than that, this resort is my favorite.

Las habitaciones y las instalaciones si están bien me gusraron

No tiene servicio de vallet parking

Todo muy bien, solo el check in algo lento, a pesar que no fui en temporada alta, se tardaron 1 hr en atendernos, demasiado papeleo y solo había 2 personas. En el spa al final del masaje no fue grato que hicieran poner de nuevo el traje de baño mojado, deberían dejarnos ir a la habitación en bata o sugerirnos que llevemos ropa seca aparte. En general todo estuvo bien, comida, trato, instalaciones en buenas condiciones.

En la app decía todo incluido y al llegar no tenía nada incluido