Tamaño de la habitación

Keine Mühe, katastrophales Management der Baustelle zu Lasten der Hotelgäste, Service überfordert und unterbesetzt

The renovation works on lobby area are extensive and inconvenient. Entrance to hotel further along and via side door. Up a flight of stairs to a temporary reception. Took ages to check in. Room ok, but aircond fan noisy. Clean room. Small bathroom. Nightclub downstairs is ok. Live music. How this was still £400 for one night stay I am unsure. The works finish before Christmas, they said. I have an office in Munich. Here once a month or 6 weeks. I’m back in Munich in two weeks but won’t be staying here ‘til 2026. Even then I’ll be checking prices.

Sehr gutes und abwechslungsreiches Frühstück. Aufmerksames Personal.

Unfortunately the 1st hour we found ourselves, in our hotel bathroom which, flooded. Not exactly sure where the water was coming from but at one point the smell was a bit putrid. Clearly the issue had been overlooked as the hallway carpet was pre stained prior to us. The issue was discovered whilst walking in the bathroom. A minor slip happened which at the time luckily didn't result in a serious injury but later we discover a muscle must have been pulled while I caught myself from not hitting the ground. I spoke of this to the employee who moved us to another room. He apologized, mentioned he’d let the manager know and thats the last we heard from anyone about our inconvenience. It’s not the problem but how you deal with it and they didn’t. I dont have many positive things to recommend about this hotel but I’ll try. The rooftop bar is lovely, with a good selection of drinks, food and a scenic view plus it had a relaxing decor. The pool and spa area was a lovely, clean, well appointed area but it’s a bit unclear how to get to all the amenities. The reception was under construction and because of Octoberfest the lines were hectic, the staff felt stressed, it wasn’t a 5 star check in. It didn't help that after our stay here we went to Hotel Sacher Salzburg where the room cost less, the service was unforgettably incredible, the room adorable, straight out of a magazine.

I am a frequent customer at Bayerischer Hof and I am actually a fan of the hotel. This time the experience was terrible. The hotel is a refurbishment site (lobby etc.) and the room in the appendix that I had (the old facility) is not worth 3 stars (not even the minimum standards like tidyness etc.) are fulfilled. Therefore it is massively overpriced at these rates and I can only warn future customers unfortunately!

Staying at a hotel of the Leading Hotels of the World group never disappoints. Bayerischer Hof is no exception and is one of their Crown Jewels. Perfect location, spacious, luxurious rooms, focus on details and impeccable service are the reasons why it’s my first choice when staying in Munich

5 stars!!!!! The best hotel in Munich!

The Blue Spa has the best Masseuse I have ever enjoyed Sinan Incredible breakfast Beautiful area. Cannot be beat

The Hotel is magnificent, The service is also excellent. However construction is an obstacle at the moment and a bit difficult to navigate the Hotel, which is huge. We got lost several times inside of the Hotel! I'm sure we saw parts of the Hotel we would never have known about as a result, so that's the upside. It's very beautiful, elegant and well worth it.

Over priced hotel - stayed one night pre cruise(recommended by company) nearly $1000 - with no breakfast included - close to Munich old part of town - but am sure there will be cheaper hotels than this around. Check in patchy room not ready - understandable but when went at post 3pm time told too busy now to show you around and to the room - not what you’d expect for price paid. Concierge very helpful with cruise pick up communication issues on both days. Hotel food extortionate $60 for Club sandwich - room lovely - as it should be for price.

Great location and friendly staff. Room was a nice size but decor is unattractive and tired looking.

The BH is an institution in Munich, however I was disappointed by my last visit for few aspects. To begin with, due to the on-going refurbishment, the check in and the entry lobby located on the first floor was rather a convoluted exercise. Also the staff wasn’t that attentive for an hotel of such lineage. It is a shame as I have fond memories of this hotel just few years back. I will wait for the renovation to be completed and will stay again.

The property is quite immaculate! We enjoyed the beautiful old architecture and the continued use of appropriate period decor and furnishings.

The hotel is dated and the front desk staff are not very friendly, also for a 5 star hotel we found the service lacking.

First class all the way!

LOCATION, Blue Spa

スタッフの細やかな気配り、コンシェルジュの優秀さは素晴らしい。 宿泊した部屋は6階で広く、静かな環境であった。設備も最新かつモノトーンで統一された部屋全体は心が落ち着けるものものがあった。

Hotel was in great location in old Munich. Staff was friendly, helpful, and courteous.

.