First, the front desk lady was so friendly and helpful! She could work at any fine hotel.
Second, our group got to know her well as we had to change rooms twice due to a dirty/ unbearably smelly room or broken A/C. The other half of our group had to change rooms three times for the same issues.
By far, one of the worst hotel stays of my life.
We specifically chose this hotel because it was "by Wyndham" and that used to mean quality.
We ended up cutting our trip short and leaving a day early due to how unclean the property was.