Room was clean/well equipped

Staff were excellent. Breakfast lovely. Amazing land. Room warm and if you are in a room 200 plus it’s a lot of stairs with a suitcase.

Suite was beautiful.

The whole stay was just perfect.

Charming hotel and grounds, really friendly and accommodating staff, and exceptionally dog-friendly. The harness/lead sets in the room were both a surprise and a delight. We didn't get to try the spa this time, however other guests mentioned the spa(s) were really good too. Quite a bit of work being done in the grounds, but all looks like additional development/features, but in Feb, so not a problem at all. We'll definitely be back.

We were upgraded. Room clean and comfortable.

The hotel staff were so welcoming and helpful throughout our stay. The room was so comfortable and a great size too

Room was clean, staff very attentive

Prices are extreme. Advertising shows facilities but doesnt mention that they need to be booked weeks in advance

Five star

Loved this place. Felt more like a 5 star hotel. Staff all really friendly and helpful, beautiful hotel and grounds. Food really good. Really nice atmosphere for Christmas.

All good

Eco-frendly hotel. Room key door knob sign were made of wood. They provided the hotel surrounding map, which was very interesting and helpful. Breakfast was not order to cook but buffet style which actually we prefered.

Very nice service, place is amazing

Another memorable stay at Down Hall Hotel. The staff were excellent, service was great, room was spotless, and both dinner and breakfast were very good.

We clambered up to our room only to find that another family were already staying in that room! We then had to clamber back down all the stairs to be allocated a room a couple of doors away from the original room - up all the stairs again. Total shambles

The hotel and spa staff as always were impeccable, making for an excellent experience

Fabulous room.

Room and all areas of the hotel spotlessly clean. Beautiful decor throughout. Staff very courteous and professional. Great breakfast. Marvellous break.

Great place and facilities. Staff amd food are excellent.