การให้คะแนนและบทวิจารณ์โดยรวม Extended Stay America Suites Chicago Buffalo Grove Deerfield

I like the kitchen space. I like the colors in the room. The furniture looks nice. When I checked in I felt uncomfortable with how the receptionist was talking to me. He was raising his voice a little bit and when he was trying to explain what I needed to enter in the screen, he didn't explain very clearly, and when I said can you repeat that, he raised his voice again. Otherwise after that initial interaction, the interaction was more pleasant. He didn't explain right away where breakfast was going to be, and when I asked he said "right there, right there." I have never experienced breakfast on a table in the hallway so I was confused. He could have said in detail "on the table" just to be clear. I just expect thorough and clear communication from a hotel receptionist, and some of that communication was missing when checking in.

Got a room with a sofa bed for my daughter front staff argued with me on why i needed bedding for it. Eventually got sheets but wasnt going to argue with him again to get a blanket so we picked one up at walmart so my daughter wouldnt freeze

They need to upgrade the property. AC doesn't work. Carpets are source of many diseases. And the noise especially at night is irritating. It used to be a good place to chill but now it smells like skunk

very quiet!

Customer service at its finest!!! Would not stay anywhere else all the comforts of ĥome👍

Dirty, paper thin walls, people up ALL night, horrible.

Decent place for the price.

The staff is very friendly, very clean rooms. Very nice hospitality

Room 141 Bathroom mirror upper R hand corner frame was broken. Bed was great. Easy to adjust the heat/ac. I would suggest that the parking lot gets salted, there was a lot of ice - fall hazard. Over all could use some updating. Best part was the great water pressure in the shower.

Thank you every thing was nice just the tub was dirty

Always a great stay here!

Very friendly

Very friendly place

Good

Not bad

I have been here three times already and haven't been disappointed. I arrive to check in and get greeted by a gentleman at the front desk who is personable, professional and efficient. Upon arrival, the room is clean, cozy and everything that is needed for a quiet stay away from home.

Prefer this location than Schaumburg, it is clean and not as busy. Both locations have wonderful staff so I wanted to make that clear, the guy at the front desk is personable and helpful.

Very good

Excellent

The gentlemen at the front desk for check-in was very personable and quick. The room was clean and spacious. Would highly recommend.