The refrigerator did not work and the ice machine was broken. We valet parked and on the day we checked out, we called for our car and when we got there the valet was putting someone else’s luggage in our car. This was after he had moved everything from our back seat to the trunk area. I showed him our ticket and he apologized for the error. There was a backpack left in the front passenger seat when we got in. The other people thought it was their taxi!! I am glad we did not wait the full 15 minutes for our car.