The staff were very helpful and accommodating, despite an issue we experienced on our first day. We came all the way from Edmonton, and unfortunately, when we arrived, we were informed that the room we had booked was not available. We had to wait for almost an hour, but the staff did their best to find a solution and were able to accommodate us that same night. We truly appreciated their effort and understanding. They made sure we had a comfortable place to stay so we could get a good night’s rest and be ready for our activities the following day. Although there was an unexpected problem, the way the staff handled the situation made a big difference. Thank you to the staff for their kindness, patience, and willingness to help.

Great personal available and very nice, cool swimming pool, clean room although disappointed by the weekday breakfast

Great hotel , not the best for small kids looking to play in the pool. Very cool for adults though.

Belle piscine avec ambiance décontractée.

Great location and nice pool

Rooms are nicely appointed and clean the pool and F&B is a definite asset

Location was great, Hotel was clean, Nice air conditioned gym.

When we checked in, the hotel was overbooked, and although we had a reservation, we were assigned a different room with two beds instead of one. To compensate, we received two breakfast coupons. The location is very convenient, especially for evening outings. The hotel is old, and although it was renovated, it still shows signs of aging beyond just surface appearance.

Very noisy air conditioning in the room. We did not sleep well.

Hotel Arts was great. The staff were very helpful. The decorations were very beautiful. I definitely recommend.

Tout était parfait, propre et un bel espace pour séjourner entre amis

Check-in is for 3pm and we did not get our room until almost 4. There was also a power outage in the night whichpra

This hotel has great amenities. Came down from Edmonton for a relaxing girls trip and lounging by the pool was perfect!

Loved the daily pool parties...added a very nice vibe to a hotel that is situated centrally, clean and has a ton of helpful staff. We're coming back next time in Calgary

Staff are always really helpful & rooms are lovely. Great location when I am in Calgary for work with lots of restaurants nearby.

Breakfast staff Michael was helpful and thoughtful of us traveling to airport.

When staying at the hotel you should be able to use the hotel pool for any length of time, was not impressed with the time limits on use

Belle piscine avec bar et terrasse!

Loved the pool. Hated you could only have a certain amount of time each day as they rent it out to the public.

Book the pool ahead of time. We didn’t realize we had to… and it was so funn. We had to wait