Clean and comfortable

Close to places. Beds a tad uncomfortable. Place was pretty clean overall and staff was great and very nice.

Refund

It wasnt what we spected dirty,paint wall,falling,personal not very helpfull

Room was clean but beaten up and needed repairs

Yes

I left after being in the room for 2 minutes due to bed bugs, dirt all over the room, a mysterious giant black spot on the wall, appliances ripped off the wall that were never fixed, and not just the room but the entire building smelled of cigarettes. Both you guys or red roof denied me my refund that I ABSOLUTELY DESERVE TO GET! I WILL NEVER USE RED ROOF OR EXPEDIA EVER AGAIN!

I have stayed in many motels in my life time . Some where you get what you pay . This property is the worse in my 64yrs . First room had no microwave. Ok bring one to the room . Nope I’m switching you . Next room, TV would not work , room unclean staff actually cleaned by they were trying to fix the TV . I have to move you. Room number three no power to tv and half the room . Room number 4 TV worked (yeah) went to take a shower after three hours of trying to check in . Shower doesn’t work . Unreal . You can hold the handle and get some water . Room had a sink doesn’t work out of light bulbs . This is not made up it’s 100 percent the truth . I went to do laundry at this hotel . Washer was empty washed my clothes . Went to put clothes in the dryer someone left the clothes 2 hrs and half later I’m still waiting . Went to the staff three times for help . I frigging took the clothes out myself and dryerd my clothes . Please Please bypass this hotel . I’m Not one to have someone lose money but this was insane . Please please don’t book !!!

There isn't a full kitchen there was a refrigerator. Which was beneficial for me packing and preserving my insulin. The front desk charges you if you come to check in early. That's the first hotel I've ever experienced that at. I just lost a family member I only needed to change my clothes. There was no sympathetic response in any regard. I am from Virginia. But I live in Florida now every time I've come home to visit I stayed at that hotel which used to be called mulberry inn. I had better service when it was nearby ran down then I did this time. Sad. Overall the hotel is nice it's in a decent location.

Everything was great

It needs to be torn down and rebuilt. The people they let stay there and work there are horrible and it is ROACH INFESTED!!! A pest control person can’t fix that. And then they still haven’t sent my money back after I had pictures of that and the period blood on the second bed!!! They took the money and they said they will do a refund but how long? I had to pay for another place.

I didn't feel comfortable and I didn't feel at rest at the property.

Has been one of the best stays. Staff is super friendly, everything is very clean and is safe and quiet

It's clear they're trying to improve the property. The staff were nice. Room was spacious. Only complaint was certain areas of the room were pretty dirty. No bugs or anything but much room to improve on cleaning.

Overall the property was clean and the rooms were spacious as well.

Room smelt like bleach, no towels on arrival, the bedsheets were covered in dog hair, the paint in the bathroom was peeling off the ceiling bad, and the dressed in front of the TV was broken with the front of the draw just sitting on top. Not to mention the entire outside of this place smelt like marijuana.

The room was clean, but no housekeeping, even though I was there for a complete week. There were millipedes, crawling all over the property, including inside my room. The toilet would not flush completely unless you flush five or six times.

Rooms were disgusting, dirty floors,walls filthy, beds dirty, the smell of the hotel stayed with us longer than we thought possible.

Muy bien y buen servicio

My son’s room had fruit flies in it. My room the fooor had black soot on it otherwise we were happy with our stay.