Stayed here twice at the start and end of a trip flying out of ORD. Worked out well only 10 minutes from the airport and stores and restaurants nearby. The staff were very nice and helpful when you need something not in the room which has a stove, microwave and full-size refrigerator. Would stay again.

Clean room and bathroom. Nice pots for cooking.

Room is dirty, found a few places of left over food from previous guests. The walls are thin- easy to hear people next door if loud, the bed very hard. Good if quick and want cheap.

The room was very clean and linens fresh

Estaba muy limpia bien organizada

Felt rush and judged

No prts

Yes

Great service. Clean room. Great night sleep.

Clean room, next to Allstate Arena. You can walk and save parking fee to Allstate.

Excellent service, I asked for more towels and sheets and they were very helpful.

Train your people how to check in a prepaid Expedia guest ! 35 min is unacceptable.

It was ok at first. Then when I went to rebook to stay longer they tell me my guest is on the DNR... (DO NOT RENT) if my guest which is my son, why would he be accepted to stay in the room with me when I checked in but wouldn't extend my reservation because he was on DNR. They should have told us from the jump I couldn't stay because I was flagged. Make that make sense. When Monday comes I'm gladly going to have a great phone call with corpate. Do not stay here. welfredo which AGM (assistant general Manager) is the one who told me my son was on DNR. IF HE IS ON DNR WHY WOULD THEY LET HIM STAY IN THE FIRST PLACE??????

暖房が壊れていて、温かい風は出てこなかった。部屋はとても寒かった。バスルームはとても古い設備で、シャンプーやリンス、スリッパなどの期待していたアメニティは無かった。

Clean room, limited breakfast

Great

Everything was good

I was pleased with the condition of the room and the helpful staff. Would not hesitate to stay again.

Clean and big room. Staff was nice.

The room was clearly well used and a bit tired with some burn marks, wall stains and marred finishes but overall felt clean enough. We had very limited staff interaction but they were friendly and accommodating. My biggest complaint is poor pedestrian access near the hotel. The site is well served by transit but the nearest intersection is very unfriendly for transit riders with no ped facilities like crosswalks or even sidewalks on most sides of the intersection. The area is basically inaccessible for a person with limited ability. While there are many amenities nearby, they are located in a huge superblock with no sidewalks within the area despite ALOT of people walking to and from hotels, businesses, and the concert venue.