Wouldn’t let us check in on time even though we had called twice and sent two messages. Claimed we were a “no show.” So gave our room away. Instead of being allowed to check in right away had to wait for them to prepare our room. Still no refund with the first night even though the whole purpose was to be able to check right in and n out wait till later. The excuse “we don’t get Expedia, messages was rather stupid. Had no problem taking expedias money.

Excellent location, staff very helpful

Very nice hotel. Good value for money and great location on River. Parking is around a 10 minute walk away.

Booked online. Information indicated rooms in the main property. When we arrived, we were actually in a hotel across the street called Windsor House operated by Christopher Wren. I addressed with desk staff and the only explanation was that it was a Christopher Wren operated property-one of several buildings in the area. No explanation as to why that was not disclosed in the advertisement or the booking. Should have been a much lesser price. Room overlooked an alley or something similar. Besides the walk across for breakfast and check-in and out, parking was offsite - equivalent to a couple of block walk. Overall, I would not stay again

All went very well, good room and breackfast. Helpful staff

We enjoyed our stay at the Sir Christopher Wren. The only improvement we can recommend is to upgrade the beds. Our bed was on the hard side any not very comfortable. We do want to recognize the front desk representative for going above and beyond helping us make arrangements for transportation to the Eurostar train station in St. Pancras. She was extremely helpful! I can't remember her name but she has a background from Pakistan and should be commended for her help!

I didn’t live the annex building where I felt like my room was in a basement. It had a window but I couldn’t open the blinds since it was street level and people would be able to look into my room from the alley. I also asked for a late checkout out which they charged me 20GBP. Since I had a late check in and was only there for 16 hours, you’d think they would have approved it without charging me. The breakfast and location were good though.

Beautiful, convenient location, pefectly clean large modern room in well-renovated charming old premises. Excellent restaurant (breakfast, lunch, afternoon tea) with riverside view. Pricey but to be highly recommended.

Room was clean and comfy, breakfast was acceptable, Staff nice and helpful, One negative is don’t pre book car park. It’s cheaper to pay at the car park than in the hotel. It’s all in the same pay & display car park any way.

The hotel is situated in an excellent location, adjacent Windsor castle sitting on the banks of the Thames. The staff were professional and friendly. The room was ample size and clean. Food was excellent, we enjoyed breakfast and an evening meal. Prices were reasonable given the location. We would recommend and may well make a return visit.

Clean rooms. Helpful staff. Great breakfast.

We had a great experience at this Hotel. We especially appreciated Mohamad, he helped us with our bags on arrival and again on our departure. We were in Rm 25, and at our age (76 & 84)it was a challenge getting up and down the stairs and would have been impossible with our bags. He was so pleasant through out. The breakfast provided was wonderful & all service excellent! The Ladies at the front desk also were very helpful and pleasant! Thank you for a great experience!

Fint hotell, bra beliggenhet og fine rom

Great place to stay, really comfortable

Bed comfortable but no aircon, clean hotel, lovely staff, lots of stairs and no lift, staff will help with your luggage though. Restaurant lovely and breakfast was great.

Second stay, staff are amazing! Only negative is the first stay had an elevator but the second had just stairs so if that’s an issue then you need to know prior to booking.

For almost £250 a night, the value of the room (Grand double room which was the most expensive room in the hotel) was absimal. All the necessary amenities were absent from the bathroom - no cotton pads, no cotton buds, no shower cap, no soap bar. Hair dryer was spoilt, I was using it half way to blow dry my hair and sparks came out of the device, and there was no hot air, so I had to dry my hair on the cold setting. Only 1 bottle of Water (for 2 people!) per room on check in. After that it's £3.50 per bottle. The fridge in the Grand double room wasn't working either, to the extent, our milk drink became lumpy because it wasn't cold. Breakfast was not great. Burnt sausages and terrible coffee from the machine. The only reason we stayed at this hotel was because of the proximity to our seminar at Windsor leisure center, otherwise, we would have stayed somewhere else. For the price we paid, many things could have been better.

Lovely stay, staff were attentive and the hotel was beautifully located on the side of the Thames. Lovely food and atmosphere. I'd definitely visit again.

I’ve stayed at this hotel a few times. The location in Windsor is excellent. Everything is within walking distance. The other times I’ve stayed there, I was in the newer annex building. Those rooms are modern and quiet. This time I stayed in the older main building. The view was lovely, but the room had some quirky things about it. Firstly, the floor boards creaked a lot. When my neighbours walked around, I could hear their floor boards too. They seemed to be awake a lot during the night, waking me up. I could also hear them talking. The room didn’t have a small refrigerator, which I missed. I tried sleeping with the windows open but the noise from outside was disruptive. The bed was comfortable and the bathroom was clean and functional but a small stand would have been a good addition to put toiletries on. The breakfast is excellent. The staff were all friendly and very helpful. I will stay there again, but not in the main building.

We had a great time here. The staff was great, eating breakfast by the river was amazing! For travelers, the parking is easy if you arrange it ahead of time. The lot at the train station is a short walk. Arrange it ahead of time with the hotel. They have their own area in there for you to park. This hotel is close to places to eat and very close to Windsor Castle!