Room was spotless. Disapponted that it was a stay for our wedding and i had informed the hotel but no mention upgrade or anything. Yet our friends were upgraded

Yes

Really helpful staff

Staff always very helpful and friendly,room clean and tidy and the pool was nice and warm

Room with two double bed was more like 2 twin beds. Hotel suggested we book another room if we weren't happy and would need to split the family. After complaining got given a new room with 2 actual double beds! Toilet didn't flush and we ended up using bin to fill up water to flush. Asked for towels 3 times before we got any... Room was old and dated. Pillows were rubbish and matress uncomfortable. Breakfast was a joke. Crazy busy - ordered sausages didn't arrive. Coffee machine not working on day 2. Food left in warmer so didn't taste great. Not enough staff so couldn't get any help or sevice... To busy clearing tables too care about customers there.

Helpful staff, clean and spacious room, great food!

Good condition

Clean and comfortable room with weighted quilt and plush pillows Friendly staff Swim facilities

Swimming pool

Amenities weren’t open during the stay. The showers didn’t work and room was dirty and unclean. Staff were unprofessional.

Lots of problems with my stay. First the room was cold and altering the air conditioning didn't make a difference. Second there was a problem with hot water in the bathroom. Restaurant closed early on the night I arrive and so I had to eat in the bar. The remains of some pretzels were on the stairs well the entire time I was there, and not cleaned up. Breakfast was very good though with very attentive staff.

Was ok until we asked for late check out they gave us till 1pm at 1250 they where calling us on the phone when we left money was coming out of our account we asked what was happening they accused us of smoking we don’t smoke the proff they had was an empty glass cake small bowl with black crumbs. Staff very rude stood by the bar for ten minutes until I was acknowledged

Was aweful, dated rooms, cold water when running bath, hassled by room keeping stained ceilings, slow reception

Everything contributed to a pleasant stay. A special thanks to Jonathan and Clair who spared some time to be extra friendly and helpful over breakfast. Some excellent local knowledge as well

Everything was great- it ticked all our boxes except the mattress was a little to hard for my back.

Staff were great, bathroom needed a bit of a clean.

No shower gel, and told by housekeeping that they were 'out of shower gel'. Poor service at Dinner and food quality pretty poor from Dinner menu.

Room was upgraded. It was comfortable, light, lots of extras and a lovely comfortable bed. The coffee machine was definitely an added bonus

The room was ok, but the bathroom is in desperate need to an upgrade. Although fairly clean there is mold abd

I booked the hotel as it was 4 star and the images showed it being somewhat modern. However, it was not the case. The beds were springy and uncomfortable, the room looked outdated, there was no water bottle as standard.