Great service, but overall our room was disappointing (5th of 10 floors).only 1 of the 2 elevators were operational during our stay. There is no clock or alarm clock. The patio door does not seal and let a lot of cold air into the room. Additionally we did not have hot water during our stay. We ran the bathroom sink tap for 10 minutes without hot water and ran the shower for 5 minutes still with no hot water. While the bathroom looked nice. Without hot water it was totally not functional. Would not recommend.