Paid for a non-smoking and got a room that smelt like an ashtray. I got the room for a job site Forman and he refused to stay there because of the unsafe environment, the dank and dinghy feel, and the heavy smoke smell. This was a total waste of money.

Everything was fine just the room had a musty smell and the toilet needs to be re-caulked.

It was a place to stay. That’s about all I can say. It was just dirty. The bed was hard. There were some sketchy people too.

The staff was very helfful. We originally had a room on the 2nd floor, but with no elevator and my daughter in a walking boot and unable to climb stairs, the lady at checkin immediatedly changed our room to aground floor with no fuss.

The property was fine... rooms were clean and the a/c worked well. The staff was "too busy with checkouts" to clean our room or replace the towels on the second day.... quite frankly their staffing problems should not be my problem.... all in all for the money I would stay there again....

This property was disgusting and in terrible disrepair! They put us in a subpar room because we were traveling with our registered service dogs. The manager refused to move us to a decently inhabitable room, probably because they didn’t have anything better in the entire facility. The room was billed as non smoking, but had obvious smoke damage on almost every surface like it’d housed a pen full of chain smoking monkeys for a decade, and the blankets all had cigarette burns in them. The manager was an absolute nightmare to deal with and was rude and cussed at us when we had the audacity to complain. The GM never called us back after filing a formal complaint, and the evening attendant was less useful than rest stop toilet paper! I will be leaving photos on their yelp and Google reviews!

Very friendly

Greatest hotel I ever stayed in. Jan was very friendly and caring. Will definitely stay again.

Location, price, parking, service, and cleanliness were all great !

My room had a bad odor, the floors were sticky, not very clean, bedding looked dingy and dirty. Tv was good, light fixtures easy to turn on and off, coffee was ok

Love this hotel. The rooms are updated,clean and the evening check in staff are wonderful

Excellent breakfast. Friendly staff. Definitely need new mattresses.

All great.

Clean, quit and reasonable. Great location and good management

Front desk person was very bothered by us needing to check in. Our first room was filthy stains all over the bedding and the room smelled horrible of weed. We called and asked for another room and was given a room next door. Said that’s not far away enough from the smell. Shower was very dirty. Needed cleaned terrible. Will never stay again and will tell everyone to stay away. Complete waist of money.

Hotel is well maintained, quiet, clean, and the walking distance to Cracker Barrel is bonus!

The room was dirty, the bed was not comfortable and the breakfast was not good.

The room was nice and clean but the exterior of the property could use a little more paint and fixing up. It was the best value in the area for my 1 night business stay.

You folks book in the wrong state, there is no Quality Inn Johnson City Texas I was booked in Johnson City Tenn.

The area and building is clean and kept in repair. The building is showing its age so a little shabby.