Mauro
10.0
/10
รีวิว 14 สัปดาห์ที่แล้ว
Expedia Group verified review
Rosewood delivers where it matters most: service.
The staff’s warmth, professionalism, and responsiveness were exceptional from beginning to end. I was granted an incredibly early check-in and was already in my room before 11 AM, despite standard check-in being at 3 PM. After a long journey, that alone set the tone for a great stay.
The room was spacious and very comfortable, although the bathroom felt surprisingly compact for a hotel in this category. Small details like having the hairdryer stored in a bedside drawer due to the lack of a bathroom outlet felt slightly impractical.
The hotel bar deserves special recognition. Excellent cocktails, atmosphere, and service. Easily one of the highlights of the property.
Breakfast, while good, lacked variety and started to feel repetitive after a couple of days. Still, the attentiveness of the breakfast staff remained flawless.
What truly stands out is how quickly the team handles every request. Whether it was pressing clothes or shoe shining, everything was handled almost instantly and with genuine care. In the end, that level of service defines the experience far more than the minor shortcomings.
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